Governance Reporting & Analysis: Governance Coordinator - VP

Governance Reporting & Analysis: Governance Coordinator - VP Job Req Id: 26987521 Location(s): Heredia, Provincia de Heredia, Costa Rica Job Type: Hybrid Posted: Aug. 14, 2026 Discover your future at Citi Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact. Job Overview The Client Organization was established to drive enterprise-wide approaches to client coverage, identifying and filling in gaps or reducing duplication to ensure consistency throughout the firm. Additionally, it plays a leading role coordinating the allocation of capital and other financial, technology and human resources towards the client segments with the best returns potential. Finally, it is responsible for managing wholesale credit and counterparty risk for the organization. The Client Organization operates across 40+ jurisdictions globally. The Governance, Reporting & Analysis (GRA) team serves as the central "connective tissue" and primary integrator across the Client Controls Organisation's six core Controls pillars and the Product Teams. Our mission is to unify governance, accelerate executive decision-making, and orchestrate operational efficiencies. By consolidating risks and controls matters into high-impact, unified intelligence, GRA enables senior leadership to make rapid, strategic decisions and dismantle operational silos. The GRA team operates under a dual-loop engagement model: Loop 1 (Inbound Demand): Acting as a central hub, design engine, and Quality Assurance (QA) gate to deliver tailor‑made, high‑impact reporting and dashboards. Loop 2 (Outbound Enablement): Deploying advanced AI tools and enterprise platforms, alongside structured training, to eliminate manual touchpoints and administrative fire drills. Overview As the Vice President (C13) of Governance Coordination , you will act as a primary integrator for the oversight of the Client Organisation’s Control Environment up to the Board. You will be responsible for executing strict governance, rigorous quality control, and strategic enablement to facilitate rapid executive decision-making and issue escalation. A core focus of this role is maintaining the First-Time-Right (FTR) Standard for all materials bound for senior-level review, safeguarding executive credibility, and managing the seamless flow of risk and control data through the governance hierarchy. You will oversee the aggregation of the seven critical risk feeds into the master Business Risk and Control Committee (BRCC) pack and ensure robust oversight of Matter Requiring Attention (MRA) Executive Management awareness. Responsibilities include Meeting Management & Secretariat Administration Coordinate and manage key governance Committees and forums, including the Business Risk and Control Committee (BRCC) and Client Organisation Controls Meetings, to maintain high organizational alignment. Execute all administrative and secretariat responsibilities with meticulous detail, including high-quality minute-taking, comprehensive archiving, and structured action-item tracking. Maintain strict charter oversight and proactively manage a forward‑looking agenda to ensure governance processes remain active, strategic, and aligned with firm‑wide standards. Materials Quality Assurance & First-Time-Right (FTR) Standard Execute rigorous quality control over all data, reports, and presentation materials bound for senior executive and Board‑level review. Review and validate all submissions for absolute accuracy, consistency, and professional formatting, ensuring they are finalized on first submission without requiring post‑review structural, qualitative, or data‑driven revisions. Provide fiduciary protection to safeguard executive credibility and support robust, senior executive‑level decision‑making. MRA Governance & Executive Management (EMT) Oversight Execute Executive Management (EMT) Governance Oversight, ensuring senior leadership has adequate, early visibility into remediation plans and overall progress of Matters Requiring Attention (MRAs). Governance Hierarchy & Escalation Pathway Alignment Manage and unify the escalation pathway from ground level to the boardroom across the 5‑level governance hierarchy Ensure operational or compliance events and critical control failures are routed to the appropriate level of oversight with speed and clarity. Risk Feed Aggregation & Integration Manage the seamless aggregation of the seven critical risk and control feeds into the master BRCC and Client Organisation Controls Packs: MCA & Process Management (Baseline Control Health) Issues Management (Dynamic tracking & remediation) Product‑Aligned Controls (Product‑specific risk insights) 1LoD NFR ORM & ERM (Operational Risk Oversight) 1LoD NFR Regulatory Risk Management (Compliance & regulatory management) 1LoD NFR AI Controls (AI controls oversight) Product Teams (Product‑specific risk insights) Collaborate with the Reporting & Operational Excellence team to ensure parsed‑out control pillars and Product Team levels are accurately represented in consolidated views. Qualifications & Experience Education & Experience Bachelor’s degree in Business Administration, Finance, Risk Management, Public Policy, or a related field (Master’s degree or professional certifications in risk/governance preferred). 7+ years of experience in financial services, corporate governance, risk management, or internal controls (C12/C13 equivalent experience). Proven experience managing executive‑level committees, secretariat functions, or board‑level reporting within a global financial institution. Technical & Professional Skills Exceptional written and verbal communication skills, with a proven ability to draft precise, professional meeting minutes and executive summaries. Outstanding attention to detail and a passion for quality control, formatting, and data validation. Strong understanding of risk and control frameworks (e.g., MCA, Issues Management, Regulatory Risk, Operational Risk). Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel) and familiarity with governance/reporting tools (e.g., Committee Hub, SharePoint). Proficient English Skills Required. Leadership & Soft Skills Strong executive presence with the ability to interact confidently with senior leaders and product heads. Excellent organizational and project management skills, with the ability to manage forward‑looking agendas and tight reporting timelines. Highly collaborative team player who can operate effectively across administrative silos and build consensus. ------------------------------------------------------ Job Family Group Controls Governance & Oversight Job Family Governance Reporting & Analysis Time Type Full time Most Relevant Skills Analytical Thinking, Constructive Debate, Controls Lifecycle, Data Analysis, Digital Skills (Including AI), Escalation Management, Governance, Management Reporting, Needs Assessment, Risk Management Lifecycle. Other Relevant Skills For complementary skills, please see above. Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster. #J-18808-Ljbffr Citi