Operations Supervisor - Housekeeping

Job Description

Job Description

Housekeeping Supervisor

Puyallup Homewood Suites by Hilton

Wage: $19.50-$23.00/hr Full Time Opportunity

Ready to take the next step in your hospitality career?

Are you a hands-on leader who takes pride in creating clean, welcoming spaces and motivating a team to deliver exceptional guest experiences? If you're organized, dependable, and passionate about hospitality, Tharaldson Hospitality Management wants you!

We provide a friendly, professional work environment with opportunities for career growth and advancement. With 90 hotels nationwide and continued expansion, there's never been a better time to join our team.

What We Offer

• Career advancement opportunities
• Employee hotel discounts
• Competitive pay
• Daily Pay option
• Flexible work schedule
• Comprehensive benefits including Medical, Dental, Vision, 401(k), and Profit Sharing
• Paid Vacation

Position Summary

The Housekeeping Supervisor oversees the daily operations of the housekeeping department to ensure guest rooms and public areas are clean, safe, and meet brand and company standards. This role leads by example, coaches team members, and helps create an exceptional experience for every guest.

Essential Responsibilities

• Supervise and support the daily activities of the housekeeping team.
• Train team members on company standards, brand requirements, safety procedures, and best practices.
• Inspect guest rooms and public areas to ensure cleanliness and quality standards are met.
• Assign daily work schedules, room assignments, and distribute keys.
• Address guest requests and resolve housekeeping-related concerns promptly and professionally.
• Assist with interviewing, onboarding, and training new housekeeping associates.
• Monitor inventory of linens, guest room supplies, and cleaning products.
• Report maintenance issues and ensure repairs are properly documented.
• Follow up on vacant, occupied, and inspected rooms to ensure readiness.
• Maintain and manage lost and found items according to company procedures.
• Step in to clean guest rooms and assist the team as needed.
• Promote a safe, positive, and productive work environment.
• Perform other duties as assigned.

What We're Looking For

• Six (6) months to one (1) year of housekeeping or hotel supervisory experience preferred.
• Previous hotel housekeeping experience strongly preferred.
• Ability to clean guest rooms according to brand standards and productivity expectations.
• Strong attention to detail and organizational skills.
• Ability to lead, coach, and motivate a team.
• Excellent communication and customer service skills.
• Ability to stand, walk, bend, lift, push, and pull throughout an entire shift.
• High school diploma or equivalent preferred.

Supervisory Responsibilities

• Directly supervises a housekeeping team of approximately 1–10 employees.
• Supports scheduling, training, coaching, and performance management while fostering a positive team culture.

Equal Opportunity Employer: Tharaldson Hospitality Management is an Equal Opportunity Employer and considers all qualified applicants without regard to any protected status under federal, state, or local law.