Administrative Assistant- FBC

Administrative Assistant- FBCDavidson FBC - Lexington, NC 27292DescriptionOur mission is to inspire and empower people to seek and maintain recovery and health. Daymark Recovery Services, Inc. is a mission driven, comprehensive community provider of culturally sensitive mental health and substance abuse services.Comprehensive Benefits Package:Medical, Dental and Vision InsuranceHealth Spending AccountCompany-Paid Life InsuranceShort Term Disability401(k)Paid HolidaysPaid Vacation and Sick LeaveEmployee Assistant ProgramReferral Bonus OpportunitiesExtensive Internal Training ProgramPay Scale: $16-$17.50hr.Provides administrative and center support and customer service functions to the service site, including but not limited to scheduling, filing, documentation, client services, research and billing. Requires strict compliance with professional, legal and confidentiality standards. FBC is a 24-hour Residential Service, open 365 days a year. Position may be full-time, part-time or, PRN (on-call as needed) based on facility needs.Essential Duties and Responsibilities :Ensures strict compliance with all professional standards, Medicaid and Medicare regulations, filing, tickets/documentation is completed, and agency policies and procedures, HIPAA ComplianceSchedules appointments, prepares records for the daily appointmentsKeys in important consumer data to schedule appointments, inquire about benefits and for reimbursement purposesMay file, release and copy protected healthcare informationAnswers phone calls, transfers to the appropriate parties, is courteous to the public, assists consumers with fee setting, benefit information, scheduling, sharing of other resources.Supervisory Responsibilities: May be asked to periodically oversee staff or lead by the Practice Manager.Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Highly motivated and resilient professionalDemonstrated leadership and supervisory experienceSome knowledge of or willing to learn clinical practice modelsDemonstrated ability to understand economic, business and operational factorsStrong critical-thinking/problem-solving skillsProven conflict management/resolution skillsHigh professional ethics and standardsStrong team player and team building skills; ability to collaborate with all levels and areasStrong presentation skillsAbility to effectively and positively influence and persuadeEducation and/or Experience: Must possess at least a High School Diploma. Office experience in the healthcare field preferred.