Digital Marketing Specialist

Revenue Growth & Business DevelopmentLead outbound growth initiatives, including high-level prospecting and opportunity developmentDrive new business acquisition through strategic cold outreach, relationship building, and consultative sellingOwn and manage the sales pipeline, conversion strategy, and revenue opportunitiesRepresent the organization in discovery calls, presentations, and stakeholder meetingsIdentify expansion opportunities and long-term growth channelsClient Relations & Experience LeadershipOversee end-to-end client engagement lifecycle, from first contact through onboarding and retentionBuild and nurture high-value client relationships and partnershipsEnsure exceptional client experience and satisfaction across all touchpointsAct as a communication bridge between clients and internal teamsLead client communication strategy, follow-ups, and relationship managementOnboarding & Operational CoordinationDirect client onboarding frameworks and processesAlign expectations, deliverables, and timelines across teamsCoordinate internal communication to ensure smooth execution and deliverySupport workflow optimization and operational clarityFinancial & Revenue OperationsOversee invoicing, payment coordination, and revenue trackingLead collection strategies and payment follow-ups with professionalism and diplomacyMaintain financial communication integrity with clientsCollaborate with accounts/finance functions as requiredBrand, Marketing & CommunicationsDrive brand messaging and external communication consistencyLead social media content direction and engagement initiativesOversee creation of company assets, sales materials, and presentation collateralSupport positioning, visibility, and growth-oriented marketing efforts