Desktop Systems Specialist

$27 per hour

Full-time

Dew Software

Phoenix, AZ

Hiring: Desktop Systems Specialist – CW

Location: Phoenix, Arizona (Onsite)

Pay Rate: Up to $27/hour

Job Type: Contract (CW)

We are looking for a customer-focused and technically skilled Desktop Systems Specialist to provide day-to-day IT support, troubleshoot technical issues, and maintain reliable desktop systems and IT infrastructure.

Required Skills – Desktop Systems Specialist

Strong technical troubleshooting skills in desktop support, hardware, software, and endpoint issues.
Excellent customer service, communication, and problem-solving skills.
Hands-on experience with desktop systems, workstations, operating systems, and peripheral devices.
Familiarity with ServiceNow or other IT ticketing and ITSM tools.
Knowledge of IT asset management, inventory tracking, and documentation.
Understanding of network connectivity and basic network troubleshooting (LAN/WAN, TCP/IP, DNS, DHCP).
Knowledge of user account management, password administration, data integrity, and endpoint security.
Ability to manage incidents, prioritize service requests, and meet support SLAs.
Strong organizational skills and attention to IT operational procedures and compliance.
Ability to communicate technical information effectively to technical and nontechnical users.

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Vacancy posted 12 hours ago

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