Flooring Installation Manager

Keller Interiors

Job Description

Job Summary

Are you a problem-solver with leadership skills and a passion for customer service? Join our dynamic Grand Rapids, MI team as an Installation Manager ! In this role, you’ll be the backbone of our installation department, ensuring smooth operations, managing a talented team of installers, and driving top-notch customer experiences. If you're ready to lead, innovate, and make an impact, we want you on our team!

What You’ll Do

The Installation Manager has a variety of duties and responsibilities that include, but are not limited to, the following:

Lead the Team: Manage scheduling, assign installers, and oversee the daily operations.
Customer Satisfaction: Ensure clients are happy by resolving issues swiftly and maintaining strong relationships.
Site Inspections: Regularly inspect job sites to ensure quality and efficiency.
Payroll Management: Approve and submit weekly payroll for installers.
Recruitment: Onboard new installers to strengthen our team.
Operational Excellence: Support achieving customer satisfaction and compliance goals.

Skills & Experience

Excellent Communicator: You know how to listen and lead with clarity.
Leadership: Inspire and motivate your team to perform at their best.
Organized & Detail-Oriented: Keep things running smoothly and efficiently.
Problem Solver: Quick to address challenges and find solutions.
Customer-Centric: Always prioritize delivering the best service.

Qualifications

High school diploma or GED equivalent
Experience working in flooring installation or construction preferred

Other Requirements

Must be able to pass a background check
Must possess and maintain a current, valid driver's license.

Travel

Travel is primary local during the business day, although some out-of-the-area travel may be expected.

Company Description

Keller Interiors is a trusted partner in the home improvement industry, specializing in professional flooring and millwork installation services. With decades of experience and a reputation for quality workmanship, we support national retailers and local customers alike with reliable, efficient, and customer-focused solutions. Our team is built on integrity, accountability, and a commitment to creating outstanding installation experiences. At Keller Interiors, we believe our people are our greatest strength—and we’re always looking for dedicated professionals to grow with us.

Company Description

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Vacancy posted 9 days ago

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