Service Writer

Job Description

Job Description

JOB PURPOSE

The purpose of this position is to coordinate and schedule maintenance and repairs for fleet vehicles

EXPECTED RESULTS AND ACHIEVEMENTS

• Receive work order requests and coordinate repairs with Area Managers, Fleet Manager, Fleet Maintenance Supervisors, and external repair facilities
• Maintain Department of Transportation (DOT) documentation and records
• Help maintain preventative maintenance schedules and vehicle inspection records for equipment through a computer-based management system
• Order, audit and maintain parts inventories
• Manage warranty tracking for parts and repairs
• Update and maintain notification alerts for Annual Vehicle Inspections (AVI’s), PM’s, etc.
• Research and respond to fleet related issues, concerns, and questions
• Reconcile data, enter data system changes, and maintain related files
• Update hours and mileage, labor hours, truck-down report, etc.
• Complete other administrative duties as they occur (copying, faxing, scanning, filing, calling, etc.)
• Other duties as assigned

Pay Rate: $30-34 per hour based on Experience 

KEY ACCOUNTABILITIES

The primary areas of responsibility include:

• Fleet Compliance
• Fleet Maintenance Repair Scheduling

REQUIRED KNOWLEDGE, SKILLS AND ABILITIES

• Must be able to work weekday overtime and occasional weekends
• Must be able to provide premier customer service to internal/external customers including vendors
• Strong organization and attention to details skills, able to take initiative and multitask
• Proficiency in Microsoft Office Suite products
• Knowledgeable in computer applications and industry-specific software

EDUCATION AND EXPERIENCE

• High School Diploma or GED equivalent
• 5+ years of related experience working in a maintenance shop facility for heavy duty trucks preferred
• Ready mix fleet experience preferred

TRAVEL REQUIREMENT

• Occasional travel to visit internal and external maintenance shops or parts distributors 

PHYSICAL REQUIREMENTS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee regularly sits for long periods of time, stands, walks, types, and occasionally lifts up to 50 lbs.

Posted: 8/13/2028

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.