Crew Member

Introduction

As a Dunkin' Crew Member, you are responsible for providing guests with exceptional customer service and prepare food and beverages all while maintaining a clean, safe, and organized workspace. This is accomplished in a fun and fast-paced environment surrounded by a team of people who take great pride in their work.

Our team is looking for enthusiastic, hardworking individuals who are interested in joining us!

Hours Available:

At least one weekend day mandatory, both a plus!

All shifts are considered. Examples (but not limited to):

5am-1pm, 6am-2pm, 7am-3pm, 9/10am-3pm, 2pm-6/7pm, 2pm-8pm

Many shifts could be fewer hours within these time frames as well.

Opening shifts are available after full training if interested! (3:00am)

Opening shifts: 3-7am, 3-8am, 3-9/10am, 3-12pm, 4-7am, 4-8am, 4-9/10am, 4-12pm

Responsibilities Include:

• Follow all procedures related to cash, sanitation and food safety
• Communicate effectively with managers and coworkers
• Handling guest concerns in a professional manner
• Maintain a guest focused culture in the restaurant
• Maintain a clean and organized workstation
• Follow speed of service standards
• Prepare food and beverages according to guests requests
• Assemble and package orders promptly and neatly
• Organize and maintain stock following proper rotation methods

Key Competencies

• Comply with all brand and franchisee policies.
• Willingness to learn and adapt to change
• Works well with others in a fast-paced team environment
• Provide excellent guest satisfaction, service speed, and product quality
• Demonstrates consistent punctuality and conduct
• Remains honest and a positive attitude
• Understand guests' needs and exceed their expectations

Physical Demands/Working Conditions:

• Standing on feet
• Multitasking in a fast-paced environment
• Lifting objects including boxes, ice and product up to 50lbs

Work schedule

• Other