AVP, Customer Care Quality & Insights
Reit Tv
RoundPoint Mortgage Servicing LLC is seeking an AVP, Customer Care Quality to lead QA operations, customer experience surveys, and audit insights across our Customer Care function. Reporting to the SVP of Customer Care, this role blends strategic leadership with data-driven problem solving to turn QA findings into process improvements, ensuring compliance and operational excellence across sites and channels. #J-18808-Ljbffr Reit Tv
Vacancy posted more than 2 months ago
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