Operations Specialist
SwiftX Inc.
Job TitlePerformance Analysis & Reporting: Collect and analyze last-mile delivery data to monitor KPIs, identify trends, and deliver data-driven reports for management decision-making.Process Optimization: Evaluate workflows across pickup, sorting, dispatch, and delivery to recommend cost-saving process improvements and standardize regional procedures.Logistics & Resource Planning: Oversee daily route assignments, resource allocation, and scheduling to meet fluctuating demand and maintain continuity during peak periods.Cost Control: Analyze logistics expenses—including transportation and labor—to identify cost-reduction opportunities and assist with budget planning.Cross-Functional Collaboration: Partner with dispatch, warehouse, and customer service teams to resolve bottlenecks, align workflows, and execute logistics projects.Industry Benchmarking: Research industry standards and benchmark internal performance to identify strategic efficiency improvements. SwiftX Inc.
Vacancy posted 2 days ago
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