SportsBar Busser
PENN Entertainment
We Love Our Work.
Creates a positive guest experience. Smiles, and is helpful and friendly at all times. Answers questions, takes responsibility to get answers, and anticipates our guests' needs and problems. Greets guest(s) cordially when seated at a table. Assists guest(s) in any way possible to ensure customer satisfaction. Adheres to sanitation rules and regulations. Keeps station stocked with necessary supplies at all times. Maintains inventory of paper goods by keeping shelves organized and notifying Supervisor of need. Conducts any other related duties as assigned by Supervisor. Clears and wipes tables and chairs. Wipes down side stations. Assists servers in resetting their tables as needed. Breaks down bus pans at dish machine area. Sorts all items. Spot sweeps buffet for food debris. Attends daily pre-shift meeting to communicate business volume, entertainment schedule, and Marketing information to employees. Provides harmonious working environment while being sensitive to the needs of the employees and the guests. Ensures that outlet is maintained and clean during all periods of operation.
Bring Us Your Best.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. A combination of experience or training will be considered. Sanitation Certified, Certified Bartender, TiPS Training. Entry level position where customer service background is a plus. To communicate in a clear and concise manner. Limited mathematical skills required for execution of job duties. Ability to apply commonsense understanding to carry out written or oral instructions. Ability to deal with problems with multiple variables. Ability to obtain the appropriate work authorization per local, state, federal, and gaming regulations.
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