Business Office Manager

Business Office Manager - Aspire Senior Living Joplin Full-Time Day Up to $28hr! Aspire Senior Living Joplin is a leading provider of long-term care services dedicated to enhancing the well-being of our residents. We are committed to providing compassionate and high-quality care in a supportive environment. As we continue to grow, we are seeking a dynamic and detail-oriented individual to join our team as a Business Office Manager. The Business Office Manager is an important member of our leadership team and helps ensure efficient operations, regulatory compliance, accurate reimbursement, and a positive experience for our residents, families, and employees. Responsibilities Manage billing for Medicare, Medicaid, commercial insurance, and private-pay accounts, ensuring accurate and timely reimbursement. Oversee accounts receivable, collections, billing inquiries, reconciliations, and outstanding balances. Manage accounts payable, vendor invoices, payment processing, purchasing, and related recordkeeping. Monitor revenue, expenses, budgets, and financial performance while helping identify opportunities for cost control. Coordinate financial reporting, audits, and regulatory requirements. Manage payroll processes, including timekeeping, payroll processing, deductions, and related documentation. Support human resources functions, including recruitment, onboarding, benefits administration, employee relations, performance management, and training. Maintain accurate and confidential employee and personnel records. Serve as a resource for employees regarding payroll, benefits, and HR-related questions. Ensure accurate and timely submission of claims and assist with resolving billing discrepancies, denials, coding concerns, and appeals. Stay current on healthcare billing regulations, reimbursement requirements, and payer guidelines. Coordinate purchasing of supplies, equipment, and services while monitoring expenditures and vendor agreements. Prepare required reports and data submissions for regulatory agencies, payers, and accrediting organizations. Partner with leadership and department heads to strengthen policies, procedures, internal controls, and regulatory compliance. Assist residents and families with billing questions, financial matters, and available assistance programs. Promote teamwork, professionalism, and open communication across departments. Perform other duties as assigned. Requirements 2–3 years of experience in healthcare billing, accounts receivable, payroll, financial management, or a related field. Long-term care, skilled nursing, senior living, or other healthcare experience preferred. Knowledge of Medicare, Medicaid, commercial insurance, healthcare reimbursement, and third-party payer processes. Understanding of human resources practices, employment requirements, and regulatory compliance. Proficiency with accounting and payroll systems and Microsoft Office, particularly Excel and Word. Familiarity with electronic health records (EHR) and healthcare information technology is preferred. Strong attention to detail, analytical thinking, and problem-solving skills. Excellent communication, interpersonal, and customer service skills. Ability to prioritize competing responsibilities and meet deadlines in a fast-paced environment. Commitment to confidentiality, integrity, professionalism, and exceptional service. Benefits 401(k), Holiday Pay & Paid Time Off (PTO) Dental, Health, Vision, Life insurance & more Competitive Wages Advancement Opportunities Exclusive Aspire Senior Living Perks #J-18808-Ljbffr Aspire Senior Living