Clinical Intake Specialist

Clinical Intake Specialist

Our Clinical Intake Specialists are Licensed Master Social Workers (LMSWs), with deep clinical knowledge and background, who provide initial mental health interviews and evaluation for patients seeking treatment at Mindful Care. Knowledge in understanding the implications of the Biological, Psychological, and social factors of our patients' lives and experiences is expected to make recommendations for the services we provide, as they embark on their mental health and/or recovery journey with us. Our LMSWs will fully assess and collaborate with patients and other members of the clinical team to ensure that patients are educated and have a strong treatment plan to follow at Mindful Care.

Our Clinical Intake Specialists:

• Perform Initial Evaluations (90791s) for all patients seeking care at Mindful
• Become SMEs on the variety of services at Mindful and help formulate Treatment Plans based on individual needs of the patients
• Attend clinical meetings
• Provide coverage for the Therapy department when needed
• Participate in department training and collaborate with other treatment providers
• Following strict ethical and clinical guidelines
• Exhibit a patient-first / patient-focused mentality

Your Qualifications:

• A master's degree and valid licensure to practice in New York (LMSW)
• Strong patient assessment skills, including mental status exam and use of screening tools
• Experience using PHQ9 and GAD7 screening tools is required. Must be very familiar and comfortable using these tools
• Knowledge of DSM-V
• Strong communication, patient/customer care, and leadership abilities
• Ability to organize and time-manage
• Team-player
• Desire to work with diverse populations and ages 12-lifespan
• LGBTQ ally
• Bilingual, a plus

Position Type & Schedule

• Type: Regular Full-time, Exempt
• Schedule: Hybrid - Monday-Friday
• Location: New York, NY

Compensation and Benefits

• Competitive base salary starting at $65,000 annually.
• Opportunities for career growth and skill development.
• Comprehensive benefits package including FTO, 8 holidays, employer contributions towards Health, Dental, and Vision Insurance and much more.
• Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony

Why Mindful Care

• Competitive compensation package including a base salary of $65K plus opportunities for per diem
• Employer contribution towards Health, Dental, Vision Insurance premiums
• Hybrid work schedule with all necessary equipment provided
• Minimal administrative burdens with full-time, on-site billing, scheduling services, and no case management
• Employer provided clinical supervision as you gain hours towards your clinical license
• Comprehensive benefits package including 401k with match, generous FTO plus paid holidays, paid parental leave, and more
• Opportunities for career growth and skill development as the company expands
• Focus on team well-being as a mental health company prioritizing care for our employees
• Company sponsored events around the world to bring us together, for example, Mindful Care Summer Fun activities and our annual Holiday Gala and Awards Ceremony

At Mindful Care, we believe people should not have to wait weeks or months to receive mental healthcare, and we are building a team committed to changing that. As the first urgent care model for mental health, Mindful Care provides same-day and next-day access to therapy, psychiatry, medication management, and supportive care. Our model was created to reduce barriers, shorten wait times, and help people receive compassionate care when they need it most. We support individuals navigating anxiety, depression, acute stress, life transitions, and long standing mental health challenges with timely, thoughtful care that meets people where they are. Joining Mindful Care means becoming part of a mission-driven team that is reimagining what access to mental healthcare can look like. Whether you are providing direct patient care or supporting the operations behind it, your work helps people move closer to healing, stability, and a more fulfilling life. We are proud to offer a collaborative environment where team members can contribute to meaningful change, grow in their careers, and help shape a more accessible future for mental healthcare.