Business Analyst

We are seeking an experienced Business Analyst 5 to support business process improvement, requirements gathering, stakeholder engagement, and IT project initiatives. The ideal candidate will have extensive experience in business process analysis, Agile user story development, process modeling, and facilitating discussions with senior management.

The selected candidate will work closely with business stakeholders and technical teams to elicit and document requirements, develop strategic roadmaps, and support the delivery of IT solutions for public use. Strong communication, facilitation, organizational, and problem-solving skills are essential.

• Conduct business process reviews, requirements elicitation, and requirements documentation.

• Develop and maintain business process models and workflows.

• Develop and manage user stories for Agile development projects.

• Facilitate discussions with senior management to determine strategy, develop roadmaps, and resolve conflicting priorities.

• Support projects involving the development and implementation of IT solutions for public use.

• Assist with the development of and compliance with statements of work, contracts, and other work agreements.

• Support programs governed by state and federal regulations.

• Serve as a liaison between business stakeholders and IT teams.

• Provide guidance to stakeholders on IT policies, procedures, and compliance requirements.

• Support ongoing projects, enhancements, work requests, and business analysis team activities.

• Minimum 7 years of experience in business process review, requirements elicitation and documentation, and process modeling.

• Minimum 5 years of experience developing and/or managing user stories on Agile development projects.

• Minimum 2 years of experience working directly with senior management to facilitate strategy discussions, develop roadmaps, and build consensus.

• Minimum 2 years of experience working on projects involving the development or implementation of IT solutions for public use.

• Minimum 2 years of experience supporting the development of or compliance with statements of work, contracts, or other work agreements.

• Minimum 1 year of experience working with programs governed by state and/or federal regulations.

• Bachelor's degree required.

• Hybrid work schedule with mandatory onsite work in Lansing, Michigan, every Wednesday and Thursday.

• Must be available to work onsite from day one.

• Must reside within the state of Michigan during remote workdays.

• Local candidates strongly preferred.

• Nonlocal candidates must be willing to relocate at their own expense without delays and comply with the hybrid schedule.

• Candidates must be available for a virtual first-round interview and an in-person second-round interview.

• Resume must be limited to 4 5 pages.

• Two professional references are mandatory and must be submitted as a separate attachment.

• Each reference must include name, email, phone number, position title, and company name.

• Candidate must acknowledge and confirm the mandatory hybrid schedule and onsite requirements through the Right to Represent (RTR).

• Excellent written and verbal communication.

• Strong stakeholder management and facilitation skills.

• Business process analysis and workflow modeling.

• Agile methodology and user story management.

• Strategic planning and roadmap development.

• Strong organizational skills, adaptability, and customer service orientation.