Technical Assistant II

Position Summary The Technical Assistant II will manage the processing of pole attachment requests for CATV/Telephone/Telecom/Governmental entities to attach, remove, or adjust to Duke Energy poles in all the Duke Energy Florida territory. Technical Assistant II will work closely with the Joint Use Engineering Contractors and Duke Engineering to ensure the requests are being completed accurately and within the FCC timelines. This position requires intense data entry into various applications such as Maximo, PeopleSoft, Spida, and ARMS. Candidates should have the ability to work accurately and independently and have good computer skills. Responsibilities Facilitates communication with other utilities, engineering, and contractors to complete tasks. Maintains and updates data in various applications in accordance with established work procedures. Utilizes and maintains software systems Maximo, PeopleSoft, ARMS, ARGUS and Spida. Accurately creates invoices for Make Ready/Engineering Charges/Pole Rent in Maximo or ARMS. Runs monthly reports for management. Processes contractor invoices for payment. Completes month‑end close, submits journal entries and account reconciliations monthly. Develops and/or reviews selected correspondence, reports, invoices, schedules, and/or technical documentation. Reviews work produced by self and others to ensure accuracy and completeness. Makes appropriate modifications and recommendations as necessary. Performs routine and detail‑oriented tasks in a fast‑paced, results‑driven environment. Develops positive working relationships to effectively coordinate work activities. Demonstrates effective oral and written communication skills. Maintains accurate records and files. Supports the company’s goals and represents the company positively and professionally. Required Qualifications Associate’s degree In lieu of an associate’s degree, High School/GED AND 2 years of related work experience Desired Qualifications Intermediate proficiency in Microsoft Office Suite Basic proficiency in database applications (e.g., Maximo, Fusion, ProjectWise, etc.) Experience in the utility industry. Demonstrated ability to work with a variety of individuals from various socio‑economic, cultural and ethnic backgrounds. Good written and oral communication skills. Working Conditions Hybrid work will be performed from both remote and onsite locations after the onboarding period; hybrid employees should live within a 60‑minute commute to their designated Duke Energy facility. Residency requirement: must reside within a 60‑minute radius of the designated Duke Energy facility; 30 days to relocate at own expense. Travel Requirements: 5‑15%. Relocation assistance provided (as applicable). Union: not represented. Visa sponsorship: not provided. Duke Energy is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, childbirth or related medical conditions, including but not limited to lactation, religion, national origin, ancestry, ethnicity, citizenship, sexual orientation, gender identity, gender expression, age, marital status, physical or mental disability, genetic information, medical condition, military status, or protected veteran status. Duke Energy complies with all applicable state, federal and local laws, regulations and ordinances prohibiting discrimination. #J-18808-Ljbffr Duke Energy