Patient Experience Coordinator
$18.5 - $20 per hourPinnacle Fertility
About Us Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at About the Role The Patient Experience Coordinator- Fertility Care plays an essential role in ensuring a seamless and welcoming experience for fertility patients on their path to becoming parents. This position is ideal for individuals who are compassionate, customer-service oriented, and thrive in fast-paced environments. As a Patient Experience Coordinator- Fertility Care, you will be the first point of contact for patients, providing vital administrative and scheduling support while collaborating with a multidisciplinary team to deliver outstanding care. We are seeking a Patient Experience Coordinator- Fertility Care to join our dedicated team at Pinnacle Fertility- Ohio in Westerville, OH. This is a full-time, onsite working Monday–Thursday from 7:00 AM to 4:00 PM and Friday from 7:00 AM to 2:00 PM. Key Responsibilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
- Welcome and check in patients, verify personal and insurance information, and direct them to appropriate departments.
- Answer and manage incoming calls, schedule appointments, and provide support to clinical staff.
- Maintain accurate patient records, process billing information, and collect copays.
- Ensure the reception area is clean, organized, and welcoming for all visitors.
- Assist with additional projects and administrative duties as assigned.
- Education:
- High school diploma or equivalent required.
- Experience:
- Minimum1 year of experience in a medical office, patient services, or related role.
- Skills:
- Strong communication, organizational, and multitasking skills.
- Proficiency with electronic medical records (EMR) and basic computer skills.
- Basic insurance knowledge in a healthcare setting.
- Hourly Rate: $18.50- $20.00 per hour (final offers based on experience, skills, and qualifications).
- Benefits: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous paid time off (PTO), paid holidays, and a retirement savings program. Further details regarding salary and benefits will be provided during the interview process.
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Patient Experience Coordinator in Westerville, OH vacancy
$18.5 - $20 per hour
...Patient Experience Coordinator Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle...SuggestedHourly payFull timeWork at officePinnacle Fertility
Columbus, OH11 days ago- ...Patient Experience Coordinator The Patient Experience Coordinator develops, implements, and coordinates programs and services that promote a positive patient experience. The Coordinator identifies patient needs, spearheads complaint and grievance resolution, is responsible...SuggestedTemporary workShift workAfternoon shift
Ohio State University
Columbus, OH2 days ago $16.59 - $24.89 per hour
The Ohio State University Physicians, Inc is seeking a Patient Services Associate to coordinate and provide essential patient support services. This... ...school diploma and at least one year of customer service experience. Your responsibilities will include answering phones,...SuggestedHourly pay- Ohio State University Physicians is hiring a Patient Services Associate in Columbus, Ohio. In this role, you will coordinate patient support services, including... ...interpersonal skills, a high school diploma, and experience in customer service. Ohio State University Physicians...SuggestedFlexible hours
$16.59 - $24.89 per hour
...State University Physicians, Inc. is seeking a Patient Support Associate in Powell, Ohio. This position involves coordinating patient support services such as answering... ...have a high school diploma and customer service experience. Exceptional communication and interpersonal...SuggestedHourly payFlexible hours$18.5 - $20 per hour
...technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at About the Role The Patient Experience Coordinator- Fertility Care plays an essential role in ensuring a seamless and...Hourly payFull timeWork at office$100k
...Skinfinity spa ( is seeking a dedicated and passionate Patient Coordinator to join our rapidly expanding team with boundless growth opportunities... ..., resolving concerns, and ensuring a positive client experience. Collaborate with the team to develop and execute...Base plus commissionFull timeWeekend workDermafix Spa
Columbus, OH20 hours ago$14 - $16 per hour
...compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients'...Full timeFlexible hoursNight shiftAspen Dental
Columbus, OH3 days ago- ...unsurpassed customer service. Hanger's Patient Care segment is the largest owner and operator... ...a pivotal role in ensuring a seamless experience for patients, staff, and referral... ...the front desk Appointment Scheduling: Coordinate follow-up appointments, including cast and...Work at officeLocal area
Hanger
Columbus, OH20 hours ago - ...hiring for Registration or Scheduling Coordinators. This role involves scheduling appointments... ...support to ensure high-quality patient care. Eligible candidates should possess... ...skills, and have a minimum of six months experience in a customer service or healthcare setting...
Ohio State University
Columbus, OH20 hours ago - A healthcare solutions provider is seeking a Coordinator for Individualized Care to facilitate patient access to therapy and manage reimbursement processes. This... ...a High School Diploma or equivalent and preferred experience of 1-3 years in a relevant field. Benefits include...Full timeRemote work
Cardinal Health
Columbus, OH21 hours ago - ...is hiring a Registration and Scheduling Coordinator. This role requires a high school... ...months of customer service or healthcare experience. Responsibilities include scheduling appointments... ...insurance information, and assisting patients with their inquiries. Strong...
$17 - $19 per hour
...3:30pm - 12:00am EST Pay Range: $17.00 - $19.00 ROLE: The TridentCare at Home Patient Success Coordinator (PSC) holds primary ownership of each Customer and Patient experience. This position is responsible for internal oversight for all home-based orders to ensure...Remote jobFull timeWork at officeImmediate startWork from homeMonday to FridayTridentCare
Columbus, OH13 days ago- ...Medical Center is seeking a Scheduling Senior Coordinator within the Revenue Cycle. This role involves managing complex scheduling for patient care and requires proficiency in various... ...School diploma and ideally 4-6 years of experience in healthcare or customer service. This...
- The Ohio State University is seeking a Pharmacy Patient Assistance Coordinator who will coordinate access to medications for patients, regardless... ...The successful candidate will have a Bachelor's degree and experience in a healthcare setting. Responsibilities include working...
- Inside Higher Ed is seeking a Registration Coordinator for University Hospital in Columbus,... ...service, accurately processing patient information, and supporting clinical staff... ...High School diploma or GED with preferred experience in a related field. This position operates...Day shift
- .... Excellent communication and organizational skills are essential, and training will be provided, making it suitable for those without prior experience. Join a company dedicated to internal promotion and enjoy a supportive and positive work environment. #J-18808-LjbffrPart timeRemote workFlexible hours
Remote Jobs Solutions
Columbus, OH1 day ago $790 per week
...Looking for data entry work? This isn't a data entry job — and it can pay more. No data entry experience required. Tired of "work from home" gigs that go nowhere? Focus Group Panel is real market research — actual companies paying for honest feedback on their products...Full timePart timeRemote workWork from homeFocus Group Panel
Columbus, OH4 hours ago- Job Title: Clinical Quality and Patient Safety Senior Coordinator Department: James | Quality and Patient Safety Scope Of Position The James is committed... ...in Nursing. Registered Nurse. 1 year of relevant experience required. 2-4 years of relevant experience preferred....Shift workDay shift
- Job Title Clinical Quality and Patient Safety Senior Coordinator Department James | Quality and Patient Safety Scope of Position The James is committed... ...Degree in Nursing. Registered Nurse. 1 year of relevant experience required. 2-4 years of relevant experience preferred....Shift workDay shift
$17.5 per hour
...Patient Care Coordinator Hybrid Opportunity – Columbus, OH 2-Month Contract-to-Hire | Paid Training | Long-Term Career Growth Looking... ...team environment with career growth opportunities ~ Gain experience within a respected healthcare organization Schedule...Permanent employmentContract workLocal areaRemote workMonday to FridayCalculated Hire
Columbus, OH4 days ago$21.4 - $30.6 per hour
...Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients... ...quality and providing an empathetic and supportive experience to the patient by controlling the patient conversation, educating...Hourly payFull timeTemporary workFor contractorsWork experience placementLocal areaImmediate startRemote workMonday to FridayFlexible hoursShift workCardinal Health
Columbus, OH4 days ago$15 - $18.9 per hour
...normal/regular life balance Work in "happy medicine"; treating patients who are excited about improving their lives An opportunity... ...actual compensation depends on factors like qualifications, experience, skills, and business needs. Sono Bello may adjust this range...Full timeNight shiftSono Bello
Columbus, OH15 days ago$18.37 - $23.99 per hour
...profile as it will transfer to your application. Job Title: Patient Revenue Cycle Senior Coordinator Department: Dentistry | Pre-Doctoral Restorative and... ...care delivery system ensuring optimal health care experience for our dental patients and students. The Ohio State University...Hourly payFull timeWork at officeMonday to FridayShift workDay shiftAfternoon shift- ...looking for a Registration or Scheduling Coordinator at The Ohio State University Wexner... ...you'll help provide essential service to patients and clinical staff by scheduling appointments... ...least six months of customer service experience. Strong communication skills and the...
- ...Job Title Patient Accounting Coordinator 1 Department Health System Shared Services | Cash Posting Scope of Position Revenue Cycle for The Ohio... ...verbal, and written communication skills. Minimum 6 months experience in customer service or a healthcare environment. Additional...Shift workDay shift
Inside Higher Ed
Columbus, OH20 hours ago - ...benefits include, but are not limited to: CE, in-house training, Paid Time Off, paid holidays, 401K, vision insurance, life insurance and the best dental insurance in town! No previous dental experience required. Job Types: Full-time, Part-time Merion Village DentalFull timePart timeWork from homeFlexible hoursWeekend workAfternoon shiftEarly shift
- ...policies. The ideal candidate will possess strong analytical skills, extensive knowledge of ICD, CPT, and HCPCS coding systems, and experience researching and resolving coding discrepancies while maintaining a high level of accuracy and efficiency. Required...Work at officeLocal area
Alpha Rae Personnel
Columbus, OH1 day ago $32 - $42 per hour
...Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. What We’re... ...codes Accurately sequence and abstract medical codes from patient records, ensuring precision and adherence to documentation...Hourly payReliefRemote workRelocation packageFlexible hoursDatavant
Columbus, OH20 hours ago$48.3k - $65.9k
...financial recovery. The Medical Coding Coordinator performs advanced administrative, operational... ...codes (e.g., ICD-10-CM, CPT) to patient records. Analyzes, enters and manipulates... ...under limited guidance due to previous experience and depth of knowledge of...Bi-weekly payFull timeTemporary workApprenticeshipRemote workWork from homeHome officeMonday to FridayHumana, Inc.
Columbus, OH1 day ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Patient Experience Coordinator. Be the first to apply!
