Director Mission Critical Commissioning - Henderson Building Solutions

At Henderson, we're about more than just buildings
We're about the people, experiences, and longevity of a building. We're a company of problem-solvers and innovators known for our technical excellence and ability to provide come up with out-of-the-box solutions when it comes to design and construction. We love the process of bringing buildings to life - and keeping them in shape long after the doors open.

As an ESOP, each of our employee-owners are an essential part of our mission to lead the industry in innovation, sustainability, and client experience. With a vision to build a better world, Team Henderson has a people-first culture and diverse portfolio of world-class facilities.

It's What We Do

We provide total building system design and construction services across multiple high-growth markets throughout the country for industry leaders. You'll get to use your talent to work on projects for some of the biggest names in mission-critical, higher education, sports, healthcare, grocery, restaurant, and retail within the sectors we serve in business, community, grocery, health, retail, and venue.

It's How We're Different

We're about more than just buildings. We're about you. You, and the hundreds of passionate employee-owners who make us who we are. We've always been committed to providing an inclusive workplace where people can bring their full self to work and helps people reach their full potential - both as professionals and individuals. Together, we provide dream up innovative solutions for our clients industry-wide problems, design and construct spaces that become landmarks, and toast the good life at our happy hours. Take a peek into what makes us different here:

Position Summary:
Henderson Building Solutions is seeking a Director Mission Critical Commissioning to join our team in Lenexa, Kansas.

The Director Mission Critical Commissioning oversees strategies and efforts relative to client experience, profitability, technical quality, innovation, business development and employee engagement for the mission critical commissioning business. They align vertical markets and clientele as directed by HBS leadership in support of the company's strategic plans. The Director of Mission Critical Commissioning is the brand ambassador for mission critical commissioning with internal and external clients, creating awareness, providing timely state-of-the-practice updates to relevant stakeholders and building relationships that drive business. They oversee the alignment of production staff and project work within mission critical commissioning and may serve as a sector commissioning manager as necessary. This position is heavily matrixed and may include accountabilities across the HBS Leadership team.

Key Responsibilities:

• Oversees all operational areas of commissioning within the mission critical business unit through direct supervision of commissioning personnel for project execution and is accountable for meeting company quality standards across individual purview.
• Assists HBS leadership to procure opportunities that align with the mission critical commissioning strategy.
• Leads communication and collaboration across the mission critical commissioning practice to ensure consistency across projects.
• Assesses and coordinates the staffing and resource needs for mission critical commissioning in collaboration with the VP of Commissioning.
• Implements process changes in alignment with company strategies and processes to improve client experience.
• Strategizes the technical needs of the commissioning practice to develop and implement appropriate tools, processes and procedures.

• Develops the annual budget for mission critical commissioning in cooperation with the VP of Commissioning, tracks revenue margins and conducts budget reviews to maximize profits.
• Evaluates mission critical commissioning team's financial performance, adjusts operations accordingly and provides reports and presentations on all aspects of practice performance as requested by HBS leadership.

• Oversees effective management of employee relations and personnel matters including all employment actions within the mission critical commissioning team.
• Collaborates with organizational, sector, practice and/or office leadership to foster an engaged, dynamic employee culture and lead company-wide events and initiatives.
• Partners with regional commissioning directors to identify opportunities and gaps in employee development efforts and respond with appropriate action.
• Demonstrates an organization-wide mindset, cooperating across HBS & commissioning leadership to collectively meet sector goals.

• Maintains a national-level knowledge and presence across the mission critical commissioning practice and industry to inform project pursuits and execution.
• Builds and maintains client relationships across all geographically strategic locations.
• Mentors project staff on client expectations, service standards and commissioning trends.
• Utilizes all service lines to grow presence within commissioning and better support clients.
• Manages client experience to ensure a profitable market share and aligns client maintenance and development with sector growth strategies.
• Partners with marketing staff to generate proposals and determine a profitable fee structure that aligns with sector strategy.

• Assists HBS and commissioning leadership, as needed, to develop and/or implement plans for the growth and development of the commissioning group.
• Mentors others to share expertise and knowledge of market, clients and projects.
• Monitors and utilizes company and industry trends to ensure the company maintains a competitive position within commissioning.
• Supports implementation of innovation goals for the practice and develops innovative ways to identify, connect and support clients.

Qualifications:

• Bachelor's degree in any engineering discipline required. Direct managerial experience working with a mission critical provider highly preferred.
• Years of relevant experience in a related leadership/management position will be considered in lieu of requisite education.
• Minimum 10 years of relevant experience required, including a minimum of five (5) years leadership/management experience (e.g., personnel management, project management, program direction, strategic leadership).
• History of building strong teams to improve the client experience and drive business results.
• Proven track record in engaging with clients and maintaining effective relationships over time.
• System level certification from any of the following required: Distech, Alerton, Schneider, JCI, Siemens, Honeywell.
• Professional engineering license preferred.
• Tridium Niagara certification preferred.
• Demonstrated ability to achieve measurable results based on client satisfaction.
• Demonstrated understanding and participation in professional networks in the AEC industry.
• Must demonstrate proficiency in all core competencies as described and characterized in this job description.

Physical & Work Environment Requirements:

• Prolonged periods of sitting or standing at a desk and working on a computer.
• Ability to traverse 8 ft ladders.
• Ability to transport up to 25 lbs with or without assistance.
• Ability to read, write and communicate in English.
• Travel required up to 25% of time.

Let's Talk Perks

We take care of our people. As a Henderson employee, you'll enjoy some pretty awesome perks. Trust us, your friends will all have work envy.

Culture

• Flexible Work Hours (Because we all need to balance work and life.)
• Casual Dress Code (Be yourself, please.)
• Paid Volunteer Time (We literally pay you to volunteer.)
• Paid Parental Leave (Because we know both parents deserve to be there for a new child.)
• Health and Wellness Initiatives (Get Fit and Stay Fit.)
• Receptive and Forward-Thinking Leadership (Our doors are always open.)
• Clear Career Path Options (We want you to excel.)

Benefits

• Industry-leading 401K match and profit sharing (When the company succeeds, we all share in that success.)
• Employee Stock Ownership Plan (Yes, our employees are the owners.)
• Paid Training for Professional Development (We'll pay for the time you take getting better at what you do.)
• Performance Bonuses (When you do well, we reward you for your work.)
• Comprehensive and Extensive Insurance (We've got you covered.)
• Paid Term Life and Disability (We've got your family covered, too.)
• Health Savings Account & Flexible Spending Accounts (We'll help you take advantage of tax savings.)
• Paid Time Off and Sick Time off (Take a break. You deserve it!)
• Financial Wellness & Coaching Program (Financial security makes you a happier team member.)

More information can be found here -

Henderson Engineers, Inc. and Henderson Building Solutions are EEO Employers/Vet/Disabled and participate in the E-Verify program.

Applicants for positions with Henderson Engineers/Henderson Building Solutions must be legally authorized to work in the United States, and verification of eligibility will be required at the time of commencement of employment.

All offers will be contingent upon completion of the hiring process including verifications and background checks as required for employment.

To all recruitment agencies: Henderson does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of Henderson without a prior written search agreement will be considered unsolicited and the property of Henderson. Please, no phone calls or emails.

NOTICE TO CANDIDATES: RECRUITMENT FRAUD ALERT

Henderson representatives conduct all email communications exclusively through a company email address that ends with @hendersonengineers.com, @hendersonbuilding.com. We extend offers of employment only after a comprehensive interview process and will never ask you for a payment of any sort nor offer one for any reason. Henderson will not ask any applicant to purchase equipment, nor offer to reimburse any applicant for expenses incurred prior to employment. We will not request personal information until a legitimate offer of employment has been extended. If you suspect a recruitment attempt is fraudulent, you should cease communications. All legitimate job opportunities are posted on our company website's careers page.