Mortgage Loan Processor

Overview The Loan Entry Specialist will support Disclosure Desk in reviewing loan applications to ensure completeness and accuracy. This role plays a critical part in maintaining the efficiency and quality of the loan processing function. Responsibilities Retrieve, review, and accurately enter preliminary information from loan submission packages into the system. Establish new loan files in Encompass, ensuring all required fields are completed and documenting the system-generated loan number. Order and track credit reports in a timely manner to support loan processing. Prepare and submit initial fee information to the Disclosure Desk for timely disclosure generation. Organize and assign all received documentation to the appropriate document placeholders within the loan origination system. Maintain accuracy and completeness of loan files, ensuring timely issuance of required disclosures in compliance with federal regulatory requirements, and verify pricing components for accuracy. Monitor file aging and elevate loans exceeding two (2) days to ensure timely processing and adherence to service level expectations. Review and validate Government Monitoring Information (HMDA) for completeness and compliance. Perform other duties as assigned. Qualifications High school diploma or equivalent. Minimum of 2 years in administrative or data entry experience; experience in banking operations, loan procession, mortgage or financial services industry preferred. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), familiarity with automated loan origination systems (LOS) is strongly preferred. Consistently maintains high accuracy while meeting tight data entry deadlines. Customer-focused, skilled in managing challenging interactions and delivering positive outcomes. Highly organized with strong time management in fast-paced settings. Effective communicator across all levels. Detail-oriented with strong analytical and problem-solving abilities. East West Bank is an equal opportunity employer. Applicants must have legal authorization to work in the United States. We do not offer visa sponsorship at this time. Compensation The base pay range for this position is USD $20.00/Hr. - USD $21.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location. #J-18808-Ljbffr