Red Cross Community Liaison

The purpose of Community Engagement and Partnerships (CEP) is to work with external organizations to build capacity, coordinate activities, integrate expertise, and provide channels to reach all disaster affected communities, particularly traditionally underserved populations. The role of this worker is to assist with the implementation of the CEP plan.

• Engages organizations and groups with their CEP Team according to the service delivery plan.
• Serves as a liaison to other units within the DRO.
• Attends NGO and private sector meetings and training sessions in conjunction with the affected area.
• Promotes regional engagement in community convening and coordination efforts.
• Supports regional development of holistic effective, diverse and inclusive partnerships.
• Provides support to multi-agency collaborative efforts and partner activities.
• Implements Community Engagement (mobilization) and Partnerships Standards and Procedures and job tools (under development).
• Models appropriate behavior and treats all workers with respect and dignity at all times.
• Briefs Community Engagement and Partnerships Supervisors on status of community engagement and partnerships activities.

Qualifications:

• Willingness to comply with Red Cross COVID-19 policies for in-person volunteer activities.
• Results-oriented, client and integrity focused
• Ability to display tact, political acumen, and diplomacy in difficult or sensitive situations
• Ability to negotiate compromise and tolerate ambiguity, particularly to meet sudden and unpredictable needs
• Demonstrated ability to maintain confidentiality
• Ability to implement Community Engagement (Mobilization) and Partnerships Standards and Procedures and job tools (under development)
• Proficient in Word, Excel
• Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
• Action Oriented: Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm.
• Values Differences: Recognizing the value that different perspectives and cultures bring to an organization.
• Ability to stand and sit for 2-hour periods
• Ability to speak clearly on the phone and in person
• Ability to drive in daytime and at night
• Ability to work long hours under stressful conditions
• Ability to lift 20 lbs.