Veterinary Assistant, Emergency & Critical Care

ER & CC Veterinary Technician Assistant

Are you a dedicated technician assistant looking to advance your career in a thriving, collaborative, and progressive environment? At Austin Veterinary Emergency & Specialty (AVES), we're growing rapidlyadding new doctors, expanding services, and launching departmentsas we prepare to move into our brand-new, state-of-the-art 45,000 sq. ft. hospital. As part of our growth, we're hiring for multiple technician and assistant roles across departments. We're seeking highly skilled, self-motivated, and team-oriented professionals who are passionate about delivering exceptional care in advanced veterinary medicine.

Overview: ER & CC Veterinary Technician Assistants are required to assist the practitioners and Licensed Veterinary Technicians to the fullest possible extent, to help improve the quality of care given to the patients of Austin Veterinary Emergency & Specialty Center and to aid in achieving greater efficiency by relieving them of technical work and administrative detail. This position requires flexibility to assist in many areas while timely managing major responsibilities.

Compensation:

• $20-$24 hourly, based on experience
• +$2/hr. overnight differential

Schedules Available:

• Full Time
• Schedule: TBD (Days)

Primary Responsibilities:

• Provide patient restraint and follow safety protocols for exams, procedures, and treatments
• Support technicians with inpatient, outpatient, triage, anesthesia, and transport tasks
• Assist in post-operative care, patient recovery, and ongoing treatments
• Prepare lab samples, manage invoicing, and assist with patient admissions and discharges
• Escort clients, record patient history and vitals, and assist doctors during exams
• Maintain cleanliness and hygiene in exam rooms, radiology, and CT suites
• Ensure PPE is inspected annually and help with general end-of-day and discharge duties
• Support ultrasounds and other diagnostic procedures under technician guidance

Secondary Responsibilities:

• Perform and prepare lab tests (e.g., PCV, TP, chemistries) using Idexx and Antech; manage lab forms and sample shipments
• Maintain accurate patient records and ensure all lab results are filed and entered
• Collect and handle blood and urine samples
• Operate and maintain digital radiography units, anesthesia machines, and monitors
• Record treatments, diagnostics, and communications in medical records with proper invoicing
• Communicate patient updates to doctors, technicians, and clients professionally
• Know limits of knowledgeseek support when unsure; document all client interactions
• Report equipment issues across multiple departments
• Assist Primary Care Providers (PCPs) as needed

Requirements:

• High School Diploma or equivalent
• At least 2 years of experience in a customer service role is required.
• At least 1 year of experience as a veterinary assistant, dedicated to providing outstanding client service and excellent patient care preferred.
• Culture buildersteam players eager to promote trust, collaboration, and a positive work environment.
• Adaptabilityindividuals willing to go the extra mile to ensure the best patient and client experience.
• Fluent English skills (speaking & reading) are required for the role; fluency in multiple languages a plus

Benefits Include:

• 401(k) with matching
• Health, Dental, and Vision insurance
• Health Savings Account (HSA) / Flexible Spending Account (FSA)
• Life and Disability insurance
• Paid Time Off (PTO) and Holidays
• Employee Assistance Program and Discounts (including Pet Discount)
• Professional development and tuition assistance
• Uniform stipend
• Retirement plan

Why AVES? Austin Veterinary Emergency and Specialty Center (AVES) has proudly served the Austin pet community for 11 years, delivering exceptional, compassionate care when it matters most. As a thriving 24/7/365 veterinary hospital, we offer a comprehensive range of specialty services including Emergency & Critical Care, Internal Medicine, Surgery, Neurology, Cardiology, Diagnostic Imaging, Interventional Radiologyand now, an exciting addition: a fully integrated Oncology Cancer Center, providing both medical and radiation oncology. We've Moved! AVES has officially relocated to a brand-new, 45,000 square foot, state-of-the-art facility just 2.6 miles from our original location. This expansion allows us to grow alongside our community, enhance our capabilities, and create even more opportunities for our team members to develop and thrive. Our core valuesKindness, Integrity, Collaboration, and Consistencyare at the heart of everything we do, guiding us in delivering top-tier medical care and an exceptional client experience. We are also deeply committed to the growth of our team, offering a robust on-site Education Program designed to support ongoing learning and hands-on training for our support staff. Come join us and be part of a hospital that's growing, evolving, and making a difference every single day.