Freight Coordinator

Company DescriptionPCO Foods, Inc. is a family-owned specialty food supplier with over 30 years of experience in providing high-quality, in-demand products to the foodservice and retail industries. Headquartered in Alpharetta, Georgia, PCO Foods offers a range of sales, import, export, marketing, and redistribution services to customers worldwide. With a strong foundation rooted in an entrepreneurial spirit, PCO Foods continuously evolves to meet customer needs while maintaining a focus on premium brands. Our commitment to excellence has established us as a trusted partner for customers and consumers across the globe.Role DescriptionWe are seeking a Freight Coordinator for a full-time role based in Alpharetta, GA, with some work-from-home flexibility. The Freight Coordinator will manage daily logistics operations, including coordinating freight shipments, ensuring timely and accurate domestic, import/export processes, and troubleshooting transportation issues. This role will involve maintaining strong communication with internal teams, suppliers, and logistics companies, as well as providing exceptional customer service to ensure client satisfaction and operational efficiency.QualificationsStrong Communication and Customer Service skills with the ability to build relationships and resolve issues effectivelyExperience in Freight logistics, including scheduling and tracking shipmentsKnowledge of Import and Export processes with an understanding of compliance and regulatory requirementsAttention to detail, organizational skills, and the ability to multitask in a fast-paced environmentProficiency in logistics software and familiarity with Microsoft Office SuiteAbility to work both independently and collaboratively in a hybrid work settingMust have prior experience in a logistics, broker or coordinator roleResponsibilitiesManage all open order reports to award to freight carriers for pick up and deliverManage carriers to ensure appointments are scheduled on time for on time deliveriesCoordinate and track all orders through effective communication with agents, carriers, brokers, and vendorsNegotiate daily freight rates and long-term agreements with agents, carriers, and brokers for best service and pricing optionsSet up new and manage existing relationships with carrier partnersEnsure compliance with safety regulations and proceduresManage all OS&D issues, gathering info to submit claimsManage Ocean Rates, Shipments on Containers, and Drayage from port to port from international shipping locations to domestic warehousesSkills Experience in freight and shipment receiving, management and coordination. Excellent time management skills and the ability to prioritize work. Attention to detail and problem-solving skills. Excellent written and verbal communication skills. Strong organizational skills with the ability to multi-task Experience as an administrative assistant or office admin.Job Type: Full-timeBenefits:401(k) 3% MatchDental insuranceHealth insuranceLife insurancePaid time offPaid trainingReferral programVision insurance