Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

This job posting is for a position in a restaurant owned and operated by an independent franchisee and not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. If you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervisions, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.

Pay varies based on experience. OVERNIGHT SHIFT COMPETITIVE DIFFERENTIAL PAY

Description:

McDonald's Works for Me.

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me – Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me – Our people want to say YES — to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me – From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

•Greeting guests and communicating with them while ordering

•Offering help with using the ordering kiosks

•Offering assistance to those in need of some extra hands

•Checking with them once they have their food to make sure they’re satisfied, or to see if they need anything else

•Ensuring kids receive a kid treat

•Handling any concerns

•Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn’t believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald’s Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

• Competitive pay

• Medical, dental and vision coverage

• 401k with matching contributions

• Paid time off equal to 2% of gross earnings

• Unpaid Leaves of Absence

• Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language

• Discount programs

• Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald’s restaurant, but it is not a complete job description. People who work in a McDonald’s restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald’s USA. I understand that this franchisee is a separate company and a separate employer from McDonald’s USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald’s USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

Requsition ID: PDX_MC_DD52A5B3-0867-4D7C-A8F9-41859EA4B6B3_68798

McDonald's Corporation and McDonald's USA, LLC (the "Company") are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee of the Company, including any corporate-owned restaurant, on the basis of age, sex, sexual orientation, race, color, creed, religion, ethnicity, national origin, alienage or citizenship, disability, marital status, veteran or military status, genetic information, or any other legally-recognized protected basis under federal, state or local laws, regulations or ordinances. Applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. A reasonable accommodation is a change in the way things are normally done that will ensure an equal employment opportunity without imposing an undue hardship on the Company. Please contact View email address on click.appcast.io if you need assistance completing any forms or to otherwise participate in the application process or to request or discuss an accommodation in connection with a job at the Company or at a McDonald’s corporate-owned restaurant to which you are applying.

McDonald's and its franchisees are taking proactive steps in response to the COVID-19 outbreak to ensure the safety in our restaurants across all communities. Our values of quality, service, and cleanliness continue to guide us. We're following direction from the CDC, state, and local governments and adhering to our deep cleaning procedures in every restaurant, every day. We also fully support employees who stay home from work if they are feeling sick. Read more about the ways we are prioritizing health at

McDonald's and its franchisees are always looking for top candidates and encourage you to apply online. If you have any questions, please first call the restaurant as this will help the restaurant comply with any social distancing guidelines or other compliance obligations. For corporate roles, please proceed to the online application, or if you already applied, contact View email address on click.appcast.io@us.mcd.com. There may be a short delay in response time while we continue to monitor the impacts of COVID-19. We sincerely thank you for your continued trust in the Golden Arches.

Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Austell, GA vacancy
  •  ...serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in. The Place...  ...'s talk. Make your move. See a day in the life of a Guest Experience Lead at McDonald's Requirements: We believe in letting you... 
    Suggested
    Full time
    Part time
    Local area

    McDonald's

    Lithia Springs, GA
    2 days ago
  •  ...based in Douglasville, Georgia. The role involves assisting the management team to ensure guest satisfaction and requires at least 6 months to 1 year of restaurant supervisory experience. Applicants must be at least 21 years old and eligible to work in the United States.... 
    Suggested
    Shift work

    Applebee's Services Inc

    Douglasville, GA
    1 day ago
  •  ...Evolution Parking and Guest Services is seeking a Valet Ramp Captain in Atlanta, Georgia. The role involves ensuring the safety and...  ...must have a valid US driver's license and 2+ years of management experience in valet parking. Strong leadership and communication skills... 
    Suggested

    Evolution Parking and Guest Services

    Atlanta, GA
    3 days ago
  •  ...General Manager in driving store performance and guest satisfaction. In this hands-on role, you will lead a dynamic team, mentor Shift Managers, and ensure...  .... The ideal candidate has 3-5 years of leadership experience in retail or food service and a strong focus on guest... 
    Suggested
    Shift work

    RaceTrac

    Douglasville, GA
    4 days ago
  •  ...assist the General Manager in creating a welcoming environment for guests and teams while focusing on operational excellence....  ...strong communication and organizational skills, along with relevant experience in a fast-paced restaurant setting. #J-18808-Ljbffr Chicken Salad... 
    Suggested

    Chicken Salad Chick

    Atlanta, GA
    4 days ago
  •  ...assist with salon operations. Candidates must possess organizational and marketing skills, comfortable with social media engagement, and have at least 1 year of experience in a similar role. Join a dynamic team and help enhance our client's experience. #J-18808-Ljbffr... 
    Local area

    NappStar LLC.

    Atlanta, GA
    4 days ago
  • A leading hospitality company is seeking a Fan Ambassador Lead in Atlanta, GA to enhance the fan experience. This role involves supporting daily operations, assisting in the training of team members, and ensuring fan satisfaction. Ideal candidates will have excellent communication... 
    Shift work
    Night shift

    Cosm Inc.

    Atlanta, GA
    14 hours ago
  •  ...Atlanta Hotel is seeking an experienced Assistant Front Office Manager to lead and supervise the guest services team at the front desk and concierge. You will drive exceptional guest experiences, oversee daily operations, payroll, scheduling, and audits, and ensure service... 

    Loews Hotels, LLC.

    Atlanta, GA
    14 hours ago
  •  ...supervision of housekeeping staff, quality control, and ensuring guest satisfaction through high standards of cleanliness and hygiene....  ..., familiarity with hospitality practices, and previous experience in managing a housekeeping team. Benefits include health insurance... 

    TPG Hotels and Resorts

    Atlanta, GA
    2 days ago
  • Jim 'N Nick's Community Bar-B-Q in Marietta, Georgia is seeking an Assistant Restaurant Manager to oversee operations and guarantee guest satisfaction. The role focuses on maintaining food quality, hygiene standards, and team performance in a lively environment. The ideal... 

    Jim 'N Nick's Community Bar-B-Q

    Marietta, GA
    4 days ago
  • $11.75 - $16.13 per hour

     ...A leading apparel retailer in Atlanta is seeking a Part-Time Supervisor to support the management team and enhance customer experience. The ideal candidate will have supervisory experience in a retail setting, a competitive spirit, and a flexible schedule. Responsibilities... 
    Hourly pay
    Part time
    Flexible hours

    Lucky Brand

    Atlanta, GA
    3 days ago
  •  ...Store Manager to support store operations and ensure top-notch guest service. You will supervise Sales Associates, assist with inventory...  ...control, and drive sales by fostering an engaging shopping experience. The ideal candidate has experience in retail management and a... 
    Full time

    GameStop

    Marietta, GA
    2 days ago
  •  ...store operations and provide exceptional guest service. This role involves supporting...  ...at least 6 months of retail management experience is preferred. This opportunity offers a...  ...chance to be part of a passionate team in a leading gaming retailer. #J-18808-Ljbffr... 

    GameStop

    East Point, GA
    1 day ago
  •  ...Kana Hotel Group is seeking a dedicated team member to enhance guest service at our Atlanta location. The position involves reviewing...  ...have a High School diploma/GED and prior customer service experience. Join us to grow your career in hospitality with a supportive team... 
    Night shift

    Kana Hotel Group

    Atlanta, GA
    2 days ago
  • A leading valet service provider in Atlanta is seeking a Valet Ramp Captain to ensure safety...  ...vehicles while delivering exceptional guest service. The role demands strong...  ...skills, and at least 2 years of management experience in valet operations. Must possess a valid... 

    Evolution Parking & Guest Services

    Atlanta, GA
    1 day ago
  •  ...Subs - Famous Amos Subs, LLC in Georgia is seeking a General Manager to lead every aspect of the restaurant, from building and coaching an outstanding team to delivering exceptional guest experiences daily. You'll drive sales through community involvement, ownership... 

    Firehouse Subs - Famous Amos Subs, LLC

    Lithia Springs, GA
    3 days ago
  •  ...job in the restaurant industry that can lead to a career? We offer COMPETITIVE STARTING...  ...or asked to perform. Education and Experience Requirements: Must be at least 21 years...  ...Abilities: Customer Focused - Recognizes the guest as the primary focus and acts accordingly... 
    Work at office
    Flexible hours
    Shift work
    Night shift

    Krystal Restaurants

    Mableton, GA
    7 days ago
  •  ...others? Or love being in the limelight? Our Guest Service Expert is responsible for...  ...them with authentic, positive and genuine experiences. In this role, you will spend more time than...  ...motivating other Flavor Experts. As a Shift Lead at Wingstop an individual will manage the... 
    Shift work
    Night shift
    Weekend work

    Wingman OpCo, LLC

    Austell, GA
    20 days ago
  • $25 - $50 per hour

     ...Role Overview TSA is accepting applications for Lead and Supervisory Transportation Security Officers at airports in Powder Springs. These roles are ideal for individuals looking to step into leadership positions within airport security operations. TSA provides training... 
    Shift work
    Night shift
    Weekend work

    Airport Security Careers

    Powder Springs, GA
    a month ago
  •  ...delivering new capabilities, datasets, and integrations within Adobe Experience Platform (AEP), including Real-Time CDP (RT-CDP), Adobe...  ...you keep climbing along the way: Competitive salary, industry-leading profit sharing program, and performance incentives 401(k) with... 
    Temporary work

    Delta Air Lines

    Atlanta, GA
    2 days ago
  • Tiffany & Co in Atlanta, Georgia, is seeking a Store Director to lead, develop, and support the sales and operations of the store. The ideal candidate will have 7-10 years of sales management experience in retail or luxury retail and a proven track record in achieving sales... 

    Tiffany & Co

    Atlanta, GA
    14 hours ago
  •  ...Customer Experience Coordinator We are looking for a proactive, people focused Customer Experience Coordinator to join our team. You will be a key touchpoint for our users by providing live technical support, moderating virtual events, and helping customers succeed on... 
    Weekend work
    Afternoon shift
    Early shift

    OkWhen

    Atlanta, GA
    5 days ago
  •  ...Diventures, where safety is our number one priority and fun is our number one goal, we are in the relationship business. The Customer Experience Lead contributes to the success of Diventures by consistently building and maintaining positive experiences and lasting... 

    DiVentures

    Alpharetta, GA
    1 day ago
  • The Global Partner Experience Lead is a critical, high‑visibility role responsible for defining and executing the end‑to‑end journey for Appian’s global partner ecosystem. This leader acts as the central hub of partner enablement, ensuring Appian partners receive a consistent... 
    Local area

    Appian

    Atlanta, GA
    14 hours ago
  •  ...Lead Maintenance Technician Northland is looking for an experienced, pro-active Lead...  ...customer service to our residents, vendors, and guests. Northland's maintenance team always...  ...of our promise to deliver a top-tier experience to our residents, maintenance team... 
    Night shift

    Northland Staffing Solutions

    Lithia Springs, GA
    4 days ago
  • $16 per hour

     ...also mean taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for...  ...incredible customer service and quality products to all of our guests throughout their experience within our bakeries •         Support store leadership... 
    Part time
    Work experience placement
    Flexible hours
    Shift work
    Night shift

    Insomnia Cookies

    Atlanta, GA
    28 days ago
  •  ...delight grown-ups with a happier mealtime! About the Shift Lead Position Bean Sprouts is looking for an enthusiastic and...  ...dedicated Shift Lead with a passion for providing an exceptional guest experience and creating a positive work environment. As the Bean in... 
    Part time
    Seasonal work
    Local area
    Flexible hours
    Shift work
    Weekend work

    Bean Sprouts

    Atlanta, GA
    4 days ago
  • $18 per hour

     ...expectations, deliver an extraordinary customer experience, and provide an exceptionally clean car—...  ...customer, every visit.   The Shift Lead supports the Operating Partner and...  ...clean, and friendly experience for every guest remains essential, the primary focus of this... 
    Hourly pay
    Shift work

    Big Dan's Car Wash, LLC

    Fairburn, GA
    20 days ago
  • $16 - $18 per hour

     ...Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service focused company? The Coffee Bean & Tea Leaf Shift Lead curate memorable experiences for our guests and the CBTL team daily. They run shifts, lead the store team and make... 
    Hourly pay
    Full time
    Part time
    Local area
    Shift work

    Coffee Bean and Tea Leaf - Atlanta Airport (ATL)

    Atlanta, GA
    28 days ago
  • $60k - $95k

     ...Security, LLC in Atlanta is seeking a Director of Security to lead management and performance at premier commercial properties. Candidates...  ...years in security management and 3 years of direct leadership experience. The role focuses on enhancing client relations and operational... 

    Unitus Security, LLC

    Atlanta, GA
    2 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!