Integrative Care Specialist

Job Description

Job Description

Commitment to Citizen Service

Service encompasses all aspects of the Pokagon Band of Potawatomi Indian’s governmental operations. Every employee shares the responsibility to provide exemplary service, dignity, and respect to all Tribal Citizens, the Tribal Council, and staff members. To this end, all employees have an obligation to identify and report any service problems, issues, or concerns and through designated channels, initiate, recommend, and actively participate in solutions.

Position Summary: The Integrative Care Specialist is responsible for conducting phone and in-person admission assessments for adults and children seeking treatment for a wide range of emotional challenges, substance abuse, and behavioral health conditions.

Essential Functions:

• • Establish rapport quickly and to communicate effectively with patients of healthcare, their family members and providers.
  • Conduct brief, evidence-based and developmentally appropriate screening, assessments, and questionnaires. Examples include screening for risky, harmful or dependent use of substances, cognitive impairment, mental health problems, behaviors that compromise health, harm to self or others, abuse, neglect, and domestic violence.
  • Track all phone and in-person encounters using electronic health record.
  • Enter intake data within 36 hours into electronic health record ensuring accuracy and completeness of record at time of enrollment.
  • Screen for potential crises and initiate crisis intervention protocol as needed, such as to address suicidal and/or homicidal ideations or child abuse or neglect.
  • Ensure that all new patients get timely and accurate information, including efficient connection to Behavioral Health Services and/or referrals to external providers, as necessary.
  • Meet with Clinical Supervisor or Program Manager to discuss new cases, presenting issues, and other considerations that will impact initial case assignment and approach.
  • Must be flexible and responsive to changes and additions to initial assessments, as required.
  • Ensure that referrals are addressed in a timely manner.

Non-Essential Functions:

• • Perform other related functions as assigned.

Equipment:

• • Standard office equipment.
  • Systems used: MS Office Applications, Internet, Electronic Medical Record

Position Requirements:

• • Bachelor’s degree in health care related field required. Degree must be from an accredited institution whose program of study has been recognized by the Council for Higher Education Accreditation or the United States Department of Education.
  • Two (2) years of experience in behavioral health preferred.
  • Ability to alleviate stress and anxiety and be supportive of persons and work tactfully, collaboratively, diplomatically and with highest level of confidentiality required.
  • Excellent communication and interpersonal skills required.
  • Proficiency with MS Office Applications preferred.
  • Experience working with Native American communities; knowledge of Native American traditional practices and values and Native American issues preferred.

Indian Preference

• • Pokagon Band Preference Code applies.

Physical Requirements:

• • Work is generally sedentary in nature and will frequently require sitting, however standing and walking will occasionally be necessary.
  • Frequently required to talk and hear.

Work environment:

• • General office environment. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. Hybrid position.

Competencies:

• • Fostering Communication
  • Using Information Technology
  • Relationship Building
  • Acting with Empathy and Compassion
  • Teamwork
  • Time Management. Priority Setting
  • Problem Solving