Radiology Dept - Imaging Services Coordinator

Job Description

Job Description

This is a full-time position working first shift for 8 hours daily and 40 hours weekly. Provides administrative and patient coordination support for the Medical Imaging & Radiology Department. Supports efficient workflows, accurate documentation, timely diagnostic interpretation, and positive patient experience while maintaining compliance with organizational and regulatory requirements.

Qualifications

• High School Diploma/GED required, Associate degree in related field preferred

• Experience working with electronic health records required

• Minimum of two years of experience in a healthcare office, hospital, medical imaging department, or physician practice preferred

• Medical terminology knowledge preferred 

• Experience with radiology scheduling, PACS, or imaging workflows preferred 

• Proficient computer skills and Microsoft Office skills 

• Must be able to lift 20 pounds

Responsibilities

• Coordinate patient preparation, reminders, scheduling needs, and general questions.

• Review imaging orders and obtain missing or corrected information from physician offices.

• Retrieve, transfer, and manage outside imaging studies and reports using PACS.

• Coordinate communication among patients, providers, radiologists, technologists, and hospital departments.

• Support mammography reminders, tracking, outside image retrieval, and MQSA documentation.

• Provide administrative support, including phones, correspondence, scheduling, records, and purchasing.

• Support quality, regulatory, accreditation, and process improvement initiatives.

• Demonstrate strong communication, organization, attention to detail, customer service, confidentiality, and teamwork. 

• All other duties as assigned.