Healthcare SaaS Product Support Specialist
Long Tail
Long Tail Health Solutions Inc. is seeking a Product Support Analyst to be the frontline for customer issues related to AppealAssist and CareAssist. You will triage, resolve simple tickets, and escalate complex problems with clear reproduction steps. You will maintain ticket records, communicate updates to customers, and help grow our knowledge base as part of a growing support function under the Director of Product Support. 1-3 years in SaaS or healthcare tech preferred. #J-18808-Ljbffr Long Tail
Vacancy posted 3 days ago
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