Per Diem- Telehealth Facilitator

Job Description

Job Description

Per Diem Telehealth Facilitator – Magic Valley
???? Location: Magic Valley, Idaho
???? Schedule: Per Diem / As Needed — Approximately 10–25 hours per week depending on case volume and facility needs
???? Pay: 20–22/hour depending on experience, with opportunity for additional attendance-based compensation

Make a Difference Where Care Happens

Are you dependable, compassionate, comfortable working independently, and looking for flexible work in behavioral health?

EverCare Mobile Health is seeking a Per Diem Telehealth Facilitator to support patients and providers throughout the Magic Valley area . This position works directly inside long-term care and residential facilities, helping patients connect with EverCare mental health providers through telehealth.

This is an as-needed position , with hours expected to average approximately 10–25 hours per week , depending on patient volume, provider schedules, and facility needs. Hours are not guaranteed and may fluctuate from week to week.

About EverCare Mobile Health
EverCare Mobile Health specializes in providing mental and behavioral health services to individuals living in long-term and residential care settings. We partner with assisted living, skilled nursing, memory care, independent living, group homes, HART homes, and other residential communities.

Our goal is to improve quality of life, prolong independence, strengthen care coordination, and reduce caregiver fatigue by bringing high-quality mental healthcare directly to the communities we serve.

What You'll Do
As a Telehealth Facilitator, you will serve as the on-site connection between patients, facility staff, and EverCare's remote healthcare providers.

Responsibilities include:

• Travel to assigned long-term care and residential facilities throughout the Magic Valley area
• Set up and facilitate telehealth appointments between patients and EverCare providers
• Assist patients with navigating the telehealth process and technology
• Help obtain and coordinate required patient consents and documentation
• Communicate scheduling concerns, patient needs, and changes to the appropriate EverCare team members
• Collaborate professionally with facility staff and interdisciplinary care teams
• Maintain patient privacy and HIPAA compliance at all times
• Follow EverCare and facility safety, infection-control, and emergency procedures
• Respond appropriately when patient safety or other concerns arise
• Maintain reliable communication with EverCare during scheduled working hours
• Attend required meetings, training, or supervision as applicable
• Provide consistent, professional, and compassionate interactions with patients and facility partners

What We're Looking For
Required

• High school diploma or equivalent
• Valid driver's license
• Reliable personal transportation
• Current automobile insurance
• Ability and willingness to travel between facilities throughout the Magic Valley area
• Ability to pass required Enhanced IDHW Idaho background screening
• Dependable attendance and ability to manage a flexible, case-volume-driven schedule
• Comfortable using computers, tablets, video conferencing, and other technology
• Professional communication skills
• Comfortable working independently in assisted living, memory care, skilled nursing, and other residential care environments
• Ability to maintain confidentiality and comply with HIPAA requirements

Preferred

• CPR certification
• Previous healthcare, behavioral health, caregiving, medical assistant, social services, or senior-care experience
• Experience working in long-term care or residential facilities
• Familiarity with electronic health record (EHR) systems
• Experience assisting patients with telehealth or other healthcare technology

This Role Is a Great Fit If You

• Want flexible, part-time work that makes a meaningful impact
• Are comfortable working independently in the community
• Are dependable even when your weekly schedule changes
• Enjoy working with older adults and vulnerable populations
• Can confidently communicate with patients, facility staff, and healthcare professionals
• Are patient and comfortable helping individuals who may need extra support using technology
• Want exposure to behavioral health and healthcare delivery in a growing organization

Our Core Values
Help First — Give abundantly. Serve without expecting.
Embrace Change — Stay flexible. Keep learning. Grow stronger. Be confident.
Have Fun, Get Stuff Done — Bring joy. Be creative. Be yourself.
Built on Trust — Do what you say. Take ownership. Share transparently.
Positive Impact — Create connection. Care deeply. Inspire change.

Important Schedule Information
This is a per diem/as-needed position rather than a guaranteed-hours position . Weekly schedules will depend on patient caseload, provider availability, facility needs, and service demand within the Magic Valley area.
Employees should generally expect approximately 10–25 hours per week , although actual hours may occasionally fall above or below that range.

Ready to Make an Impact?
If you're looking for meaningful, flexible work and want to help expand access to mental healthcare for individuals living in long-term care communities, we'd love to hear from you.

Apply today and help EverCare Mobile Health restore joy to life, one patient and one community at a time.