IT Asset Manager
PEAK Technical Staffing USA
Job SummaryThis position provides lead-level oversight of IT asset lifecycle services. The role manages the team responsible for delivery, staging, tracking, deployment, license management, and disposal of end-user and infrastructure hardware/software assets. It ensures accurate asset accountability across SEC systems, alignment with service delivery expectations, and readiness for audit and compliance reviews. The role also drives SLA metrics reporting and process improvements in coordination with customer service delivery, endpoint, and program leadership teams.Primary ResponsibilitiesAsset Lifecycle Operations Leadership: Lead daily operations for end-to-end lifecycle management of IT assets, including receiving, staging, deployment, relocation, recovery, and disposal.Direct team activities to maintain full accountability for hardware, software, mobile devices, and related infrastructure assets.Establish and enforce lifecycle controls for asset handoff, custody changes, and disposition actions.Ensure asset operations support onboarding, relocation, and offboarding requirements across supported user populations.Asset Tracking, Inventory, and Data Integrity: Manage asset tracking systems and inventory repositories to maintain accurate, current, and auditable records.Oversee recurring reconciliation and validation activities to identify discrepancies and drive corrective actions.Implement quality checks for inventory accuracy, data completeness, and lifecycle status updates.Coordinate with service desk and technical teams to ensure ticket-driven asset updates are recorded consistently.Software License and Compliance Management: Oversee license inventory management, reconciliation of deployed software against owned entitlements, and usage tracking.Direct activities to identify unused licenses, support reclamation, and optimize license utilization.Support software catalog governance and alignment with approved tools, standards, and approval workflows.Ensure license and asset records are prepared to support internal/external audits and compliance inquiries.SLA Performance, Reporting, and Team Management: Manage staff performance, workload distribution, and operational priorities to meet contract service expectations.Track and report asset management SLA metrics through dashboards and recurring operational deliverables.Partner with program, security, and audit stakeholders to resolve findings and strengthen control processes.Recommend and implement process improvements that increase service quality, timeliness, and operational transparency.Required QualificationsEducation: Bachelor's degree.Experience: At least 8 years of related experience managing IT assets, including delivery and staging, asset tracking, asset deployment, license management, and asset disposal.Experience managing teams to ensure accurate tracking, inventory, and lifecycle management of hardware and software assets.Experience managing asset tracking systems, auditing processes, and compliance with service level agreements (SLAs).Technical Skills: IT asset tracking systems and inventory management practices.Hardware and software asset lifecycle operations, including delivery, staging, deployment, license management, and disposal.Asset auditing processes and compliance documentation support.SLA monitoring and operational performance reporting.Preferred QualificationsExperience supporting SEC or other federal civilian IT service environments.Hands-on experience with ServiceNow and enterprise ITAM/SAM platforms.Familiarity with FISMA-aligned audit readiness and remediation support.Experience building automated lifecycle and compliance reporting for leadership review.Proven success leading cross-functional operational improvements in large-scale IT support organizations.ITIL 4 FoundationIAITAM Certified Hardware Asset Management Professional (CHAMP)IAITAM Certified Software Asset Manager (CSAM)Benefits PEAK's benefit offerings available for our associates include medical, dental, vision, Flexible Spending Account (FSA), Dependent Care Savings Account (DCA), and 401K plan. PEAK believes that taking care of our team is essential for success and we are proud to provide benefits that enhance both your well-being and your future. Additionally, our associates may be eligible for Paid Sick Leave as required by Federal, State, or local laws.Equal Opportunity Employer (EEO) PEAK Technical Staffing is committed to creating a diverse and inclusive environment and is proud to be an Equal Opportunity Employer. PEAK does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any other characteristic protected by applicable law. All employment decisions are made based on qualifications, merit, and business need. We encourage all individuals to apply.Americans Disabilities Act (ADA) The physical and mental requirements described in this job description are representative of those that must be met by an employee to successfully perform the essential functions of the position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Must be able to perform the essential physical functions of the position, including sitting, standing, walking, stooping, kneeling, and lifting up to 25 pounds, with or without reasonable accommodation.Candidate Privacy To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to and Recruiting Disclosure We use AI-assisted tools to help review applications and compare your experience to job requirements, but all hiring decisions are made by human recruiters. You may request a human-only process or opt out of automated communication at any time. Required notices and our latest bias audit are available on our website:
$80k - $128k
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