Senior Customer Facing Software Engineer (San Francisco)

The Team: You will be joining the newly formed Forward Deployment Engineering (FDE) team within Adobe’s Digital Experience organization. As part of a key innovation initiative, our mandate is to bridge the gap between product engineering and real-world implementation. We are a team of world-class engineers dedicated to solving the most complex challenges for the world's largest companies, ensuring they extract maximum value from the Adobe ecosystem. The Opportunity: This is an opportunity to be a technical ambassador for Adobe. You will split your time between deep technical work and on-site collaboration with the engineering teams of global industry leaders. If you are passionate about customer empathy and technical excellence, this role offers the best of both worlds: the excitement of a startup-style environment with the resources and scale of Adobe. Come help us build the future of digital experiences, one customer success story at a time. What You'll Do:  Design, implement, and co-own features based on customer requirements, prioritizing performance, scalability, and reliability.  Develop production-ready code for highly available systems, SaaS applications, and RESTful APIs.  Ensure high standards of quality, including robust testing and observability.  Collaborate effectively with technical leads, product management, and other engineers to deliver solutions meeting business and customer objectives.  Contribute to root cause analysis during service outages.  Stay ahead of the curve on relevant technologies within the Adobe ecosystem and the broader industry.  Drive tasks with strong ownership, clarity, and precision.  Participate in technical discussions regarding customer needs and implementation approaches.  Mentor other engineers on customer-facing delivery, solution design, and best practices for integrated solutions in production. What You Bring:  5+ years of software engineering experience with strong skills in Java or Scala and frameworks like Spring Boot.  An inventive mind that is looking for the best solutions to the most interesting problems. Expertise in designing and implementing RESTful web services.  Solid understanding and hands-on experience with relational and NoSQL databases Experience building and maintaining large-scale distributed systems and data processing pipelines (e.g., experience with Kafka, Spark, Hadoop is valuable).  Strong problem-solving skills and the ability to model solutions for complex technical challenges.  Excellent verbal and written communication skills, with the ability to articulate technical concepts clearly.  Experience working effectively in cross-functional teams.  Situational awareness and experience handling technical discussions, including navigating differing viewpoints or requirements professionally.  A strong sense of ownership, innovation, and commitment to delivering high-quality results.  Comfortable with 10%-25% travel to build relationships with customers Desired Extras:  Experience with cloud platforms (AWS, Azure), Microservice Architecture, Databricks, Snowflake, Airflow.  Knowledge of JavaScript/TypeScript (React/Next.js).  Experience with Containers and CI/CD systems like Argo CD and GitOps. Knowledge of applied GenAI and ML with proficiency in Python AI development understanding This role is eligible for bonus and equityAbout AdobeAdobe empowers everyone to create through innovative platforms and tools that unleash creativity, productivity and personalized customer experiences. Adobe’s industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager, and GenStudio enable people and businesses to turn ideas into impact, powered by AI and driven by human ingenuity.Our 30,000+ employees worldwide are creating the future and raising the bar as we drive the next decade of growth. We’re on a mission to hire the very best and believe in creating a company culture where all employees are empowered to make an impact. At Adobe, we believe that great ideas can come from anywhere in the organization. The next big idea could be yours. Let’s Adobe togetherAt Adobe, we believe in creating a company culture where all employees are empowered to make an impact. Learn more about Adobe life, including our values and culture, focus on people, purpose and community, Adobe for All, comprehensive benefits programs, the stories we tell, the customers we serve, and how you can help us advance our mission of empowering everyone to create.Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other protected characteristic. Learn more.Adobe aims to make our Careers website and recruiting process accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email View email address on apply.placed-app.com or call View phone number on apply.placed-app.com. AI Use Guidelines for Interviews:Our interviews are designed to reflect your own skills and thinking. The use of AI or recording tools during live interviews is not permitted unless explicitly invited by the interviewer or approved in advance as part of a reasonable accommodation. If these tools are used inappropriately or in a way that misrepresents your work, your application may not move forward in the process.At Adobe, we empower employees to innovate with AI — and we look for candidates eager to do the same. As part of the hiring experience, we provide clear guidance on where AI is encouraged during the process and where it’s restricted during live interviews. See how we think about AI in the hiring experience.Expected Pay Range:Our compensation reflects the cost of labor across several  U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $139,000 -- $257,550 annually. Pay within this range varies by work location and may also depend on job-related knowledge, skills, and experience. Your recruiter can share more about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $177,900 - $257,550
In Washington, the pay range for this position is $161,700 - $234,150
At Adobe, for sales roles starting salaries are expressed as total target compensation (TTC = base + commission), and short-term incentives are in the form of sales commission plans. Non-sales roles starting salaries are expressed as base salary and short-term incentives are in the form of the Annual Incentive Plan (AIP).In addition, certain roles may be eligible for long-term incentives in the form of a new hire equity award.State-Specific Notices:California:Fair Chance OrdinancesAdobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and “fair chance” ordinances.Colorado:Application Window NoticeThere is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability.Massachusetts: Massachusetts Legal NoticeIt is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.SummaryLocation: San Jose; Seattle; San FranciscoType: Full time