Mailroom Associate - West Sacramento, CA

Job Description

Job Description

Mailroom Associate  – Sacramento, CA

Start Your Career in Healthcare with Imagenet! 

Location:  Sacramento, California 
Job Type: Full-time 
Schedule: Monday to Friday, Day Shift (8:00 AM – 4:30 PM) 
Pay: $17-18/hour DOE

Expect more than just another job—build a career in healthcare with Imagenet. 

Imagenet is a leading provider of healthcare technology services nationwide. We pride ourselves on consistent growth and a diverse, dedicated workforce. We believe different perspectives drive better ideas, and we’re committed to promoting from within whenever possible. 

As we continue to grow, we are seeking a Mailroom Associate to support our document intake and imaging operations. 

Position Overview 

The Mailroom Associate is responsible for handling incoming mail, preparing documents, and scanning them into digital systems in a high-volume production environment. This role combines mailroom clerical duties with document imaging responsibilities and is essential to maintaining efficient and accurate document workflows. 

Key Responsibilities 

• Receive, open, and sort incoming mail
• Identify and categorize healthcare-related documents
• Prepare documents for scanning (remove staples, paper clips, repair pages, organize batches)
• Operate high-speed scanning equipment to digitize documents
• Perform basic troubleshooting on scanners (e.g., clearing jams, reloading paper)
• Conduct quality checks to ensure accuracy and clarity of scanned images
• Perform basic data entry and indexing as needed
• Maintain organization and proper handling of sensitive and confidential documents
• Meet daily productivity and accuracy targets
• Assist with general mailroom and clerical tasks

What We’re Looking For 

• High school diploma or equivalent (GED) required
• At least 1 year of office, mailroom, or production experience preferred
• Basic computer skills and ability to learn scanning systems
• Strong attention to detail and accuracy
• Positive, professional attitude with a strong work ethic
• Reliable attendance and punctuality
• Ability to work independently and as part of a team
• Good time management skills 

Physical Requirements

• Ability to stand, walk, bend, and lift throughout the shift
• Ability to lift up to 30–50 pounds (e.g., banker’s boxes)

What We Offer

• Paid training
• Medical, Dental, Vision, and Life Insurance
• Health Savings Account (HSA)
• 401(k) retirement plan
• Paid Time Off (PTO)
• Career growth opportunities and internal promotion  

Ready to join our growing team? We’d love to learn more about you!  Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet. 

COMPANY OVERVIEW

Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.  

The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers.The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually.  The 
company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.

Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.