Customer Support Specialist
Oddin
Oddin.gg is the global leader in esports data science. Recognized as the fastest-growing tech company in Central Europe by Deloitte in 2024 and 2025, we provide cutting-edge esports betting solutions worldwide. As our company rapidly expands that’s why we’re looking for a Customer Support Specialist to help us drive our growth! Your Position on the Board Be the Frontline Voice: Act as the dedicated point of contact for global B2B clients during live trading events, delivering clear, evidence-backed updates under time pressure. Investigate Live Data: Dig directly into back-office tools, Grafana, Freya, and log outputs to verify market states, analyze odds, check JSON payloads, and resolve settlement disputes. Manage Live Incidents: Coordinate multi-client incident responses via incident.io, driving clear updates and conducting seamless escalations with Trading, Product, Risk, and Customer Success. Uphold Integrity & Accuracy: Perform match integrity checks, confirm tournament alignments, update game parameters, and maintain accurate documentation in Jira and HubSpot. Execute Shift Handovers: Collaborate with global offices (including Prague and Lima) to deliver structured shift handovers that keep 24/7 operations running flawlessly. Our Idea of You Esports & Betting Knowledge: solid understanding of esports titles, match formats, and live betting workflows (fixtures, odds, market states, bet settlements). Exceptional Communication: Fluent spoken and written English with the ability to communicate technical and trading issues clearly, calmly, and concisely to international partners. Methodical Problem-Solving: A structured approach to isolating root causes, analyzing evidence, and prioritizing urgent operational issues. Shift Flexibility: Readiness to work rotating shifts, including weekends, in a 24/7 live environment. In-Person Onboarding: Ability to attend a 1-week offline onboarding period in Prague Why Join Oddin.gg? High Impact: Join a newly formed core team of 6 Customer Support colleagues with high visibility and direct influence on client trust. Clear Career Growth: Fast-track potential into Senior Customer Support Specialist or Team Lead roles as our global operations scale. Modern Stack: Work with modern incident management, monitoring, and ticketing workflows, leveraging AI tools to streamline routine tasks. #J-18808-Ljbffr Oddin
$52.08k - $62.32k
...year $52,079-$62,323 | Full Time | Full Benefits package based on percentage of full-time effort. Job Title: Technical Customer Support Specialist Grade: 13 Salary: $52,079-$62,323 The Research Foundation for Mental Hygiene is seeking a qualified candidate to...SuggestedFull timeWork at officeLocal areaResearch Foundation for Mental Hygiene
New York, NY19 hours ago$18 - $28 per hour
...About the job Customer Support Specialist Orvix Engineering is a leading engineering firm dedicated to providing innovative and sustainable solutions across a variety of industries. Our mission is to transform ideas into reality through excellence in engineering...SuggestedHourly payFull timeWork at officeRemote workMonday to FridayOrvix Engineering
New York, NY1 day ago$35 - $55 per hour
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Vocal
New York, NY19 hours ago - ...Globalkom in the United States is seeking a Customer Support Representative to ensure excellent service for luxury limousine clients. You will manage reservations, coordinate driver logistics, and resolve inquiries with professionalism. The role offers work-from-home...SuggestedRemote workWork from home
Infostud Group
New York, NY3 days ago $22 - $25.5 per hour
...dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of... ...genuinely appreciates its employees. The Customer Technical Support Specialist is a customer-facing SaaS role responsible for providing...Hourly payWork at officeLocal area- Syniverse is seeking a Customer Service Specialist I to provide first-level technical support for our products and services. You will collaborate with customers and internal teams to troubleshoot and resolve issues, with a focus on timely responses and customer satisfaction...Remote job
€19 - €21 per hour
...property or a portfolio. Our industry-leading, AI-powered, customer data platform collects, unifies and, synthesizes data giving... ...Revinate. Get superpowers. Role Overview The Technical Customer Support Specialist will be a crucial point of contact for our clients in...Hourly payWork experience placementLocal areaImmediate startRemote workMonday to FridayShift work$19 - $20 per hour
Republic Services is seeking a Customer Service Representative I to process and resolve customer service requests in a timely and accurate manner, with empathy and professionalism. This role handles inbound calls, inputs data into company systems, and may involve cross...Hourly payWeekend work- ...something new every day, and connecting with and helping customers? If so, we’d love to hear from you! We’re looking for a... ..., solution-oriented, empathetic individual to join our Support Team. Our Support Specialists take ownership of troubleshooting and resolving...Full timeRemote workWork from homeHome officeMonday to FridayFlexible hoursShift work
- Prado’s Plumbing, Heating & Air is seeking a professional, customer-focused, and highly organized Remote Customer Support & Scheduling Specialist to support our daily operations and deliver an exceptional customer experience. This position plays an important role in coordinating...Remote work
- Location: Remote (U.S.) Type: Full-time Team: Customer Support About the Role We’re looking for a Customer Support Specialist to help support and grow the Slips community. This role is focused on assisting users day-to-day, resolving issues quickly, and helping make the...Full timeRemote workFlexible hours
- ...cover letters, and submit applications early - all with the candidate's review before anything goes out. We're looking for a Customer Support Specialist to help our users get the most out of the product and resolve issues quickly and clearly. What you'll do Respond to...
- To support a growing healthcare technology company, the full-time Customer Support Specialist will efficiently handle Tier 1 support tickets, enhance customer satisfaction through empathetic interactions, and collaborate across departments while working remotely. Key responsibilities...Full timeRemote workShift work
$25 - $30 per hour
...0/hr (equivalent to $55‑$59k salary) Job Description This role reports to the Associate Director of Customer Relations and will operate as a client support specialist, handling incoming calls, emails, and chat communications from patients, practitioners, and students...Full timeWork experience placementRemote workMonday to Friday- ...millions of Americans and is built on the belief that better health starts with better conversations. Job Summary: As a Customer Support Specialist, you will be the first line of support for our SaaS customers, helping them get the most value out of our platform. You will...Remote workFlexible hours
$51.02k - $65k
...Customer Support Specialist LeagueApps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network they need to grow, scale, and play for the future. Our platform powers thousands of clubs...Local areaHome office$55k - $75k
...Customer Support Specialist As a Customer Support Specialist, you'll handle our most complex support inquiries, serving as an escalation point for high-impact issues involving royalties, metadata, distribution workflows, rights management, account configuration, and...Summer workImmediate startFlexible hours- Justworks, Inc. is seeking a Customer Support Advocate in New York City to handle inquiries from small business employees about timecards, paychecks, benefits, and HR services. You will learn Justworks products, maintain strong customer relationships, and provide accurate...
- PCS Revenue Control Systems, a software company in Englewood Cliffs, NJ, seeks a dependable Support Technician with customer service experience and basic IT knowledge. Our software helps school districts manage their school nutrition operations. This full-time, on-site...Full timeRemote work
- ...enterprises to unlock growth across the customer lifecycle. We help organizations drive measurable... .... Job Description Technical Support Overview The Technical Support team serves... .... Job Overview The Customer Support Specialist II is responsible for resolving complex...Remote work
$26 - $29 per hour
Lynx Customer Support Specialist Remote · Full time We’re seeking a Customer Support Specialist to help our growing member base resolve questions and make the most of their benefits. About Lynx Lynx is building the payments infrastructure layer for the next generation...Hourly payFull timeWork at officeRemote workWork from homeMonday to FridayShift work- Simera in Cape Town is seeking a customer support professional to join a fast-paced online gaming and digital entertainment team. You’ll handle complex queries, deliver high-quality experiences, and adapt to a demanding, 24/7 environment. Responsibilities include professional...
- Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. We're a technology company building the world... ..., and meaningful advancement We're Looking For: A Customer Support Specialist who will be responsible for providing superior technical...Contract workTemporary workWork experience placementLocal areaImmediate start
- ...of users worldwide. The Role We’re seeking an exceptional Customer Success Specialist who combines deep empathy with technical AI expertise. As... ...transformative potential of AI. This isn’t just customer support—it’s customer success advocacy in the AI revolution. What...Hourly payFull timePart timeImmediate startRemote workWorldwideFlexible hours
$80k - $110k
Customer Support Specialist Retail Planning and Pricing Location: 100% Remote across North America About Centric Software Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and...Remote work$48.1k - $58.4k
...Customer Support Representative Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 300,000 startups and small businesses from all around the world. This turns out to be a pretty wild endeavor...Fixed term contractCurrently hiringShift workRotating shiftWeekend workDay shift$65k - $75k
...tech. We closed a $20M Series A in 2026 off 500%+ YoY growth and $1B+ in processed payment volume. Position Overview As a Customer Support Specialist, you'll own Tier 2 support for Scotch's Android-based POS platform and hardware ecosystem, handling the software,...Remote workFlexible hours- ¿Buscas un entorno profesional estimulante basado en la autonomía y la confianza? Pennylane te ofrece la oportunidad de crecer dentro de una empresa en plena expansión. Aquí, tu experiencia contribuirá directamente a ayudar a los emprendedores a recuperar el control de...Local areaRemote workFlexible hours
$19.5 - $23.5 per hour
...flexibility to contribute across multiple brands, each offering a unique path for growth. Whether you’re building products, supporting customers, or driving strategy, your journey with PracticeTek is full of opportunity. We believe in showing up with consistent care, staying...Hourly payLive outWorldwideFlexible hours
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