Financial Counselor

Location: Santa Barbara Professional Center -224 Santa Barbara Blvd Cape Coral FL 33991

Department: Patient Business Office

Work Type: Full Time

Shift: Shift 1/7:00:00 AM to 3:30:00 PM (other work hours are available upon request)

Minimum to Midpoint Pay Rate: $21.01 - $24.69 / hour

Summary

Provides clerical support to the Central Business Office cashier department including uploading EFTs from various websites, pulling in the ACH from Bank of America, working a BOT report for EFTs. Must possess excellent communication skills, highly detail oriented and have the ability to appropriately handle stress and complexity. A positive attitude and friendly personality required. This position requires organization, is heavily focused on Excel, and requires website navigation. Must promote positive employee and customer relations and have the ability to work both independently or within a positive team environment. High School graduate or equivalent (GED) required, healthcare experience a plus, but not required. Must have computer experience and the ability to type 15 words per minute.

Education: High School diploma or equivalent required. Post high school training or associate degree preferred.

Experience: Minimum of 1 year of experience in customer relations role required. Epic experience preferred. Minimum of 1 year healthcare revenue cycle experience preferred.

Certification: N/A

License: N/A

Other: Medical terminology knowledge desired. Excellent computer skills. Ability to speak multiple languages is helpful. Knowledge and understanding of telephone etiquette including strong listening skills are essential. Excellent customer service skills are also required, including verbal and written communication.

US:FL:Cape Coral