Bilingual Mandarin Warehouse Specialist

Bilingual: Fluent in both English and Mandarin; Need to communicate with the team in China.

Bilingual Mandarin Warehouse Specialist

Working hour: 5am-2pm

Location: Phoenix, AZ

Key Responsibilities: (We will assign to learn from different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach)

• · Assistant supervisors with operations of DSPs, ensuring compliance with company standards.
• · Develop and enforce quality assurance protocols.
• · Monitor performance and drive continuous improvement.
• · Oversee warehouse activities for consistency and reliability.
• · Conduct daily control meetings and performance reviews.
• · Recruit qualified DSPs and provide onboarding.
• · Design training to improve service quality.
• · Oversee regional fleet operations, task distribution, and cost control.
• · Continuously optimize collection models and processes.
• · Coordinate with internal teams and external partners.
• · Handle daily operations and emergency responses.

Requirements

• · Bachelor’s degree or equivalent, bilingual Mandarin required.
• · Strong leadership, analytical, and decision-making skills.
• · Able to perform under pressure in fast-paced environments

Benefits

· 7 PTO days

· 5 Paid Sick Leave Days

· 6 Paid Holidays

· 401K 100% Matching up to 2%

· 50% Medical insurance, 100% Dental and Vision Insurance