Lead Software Engineer

AI Lead Software Engineer

At Commerce, our mission is to empower businesses to innovate, grow, and thrive with our open, AI-driven commerce ecosystem. We're seeking a highly accountable, and impact-driven AI Lead Software Engineer to play a pivotal role in shaping and executing our AI vision. As a key member of technical staff, you'll collaborate closely with senior Product and Engineering leaders to drive strategic initiatives and deliver results through cutting-edge AI technologies.

In this role, you'll lead the design and implementation of multiple AI-based product solutions, enabling rapid experimentation and implementation for a variety of product use-cases across the business. Success will require exceptional written and verbal communication skills, an ability to contribute to high level designs and translate into low level designs, a strong bias for action, a focus on measurable outcomes, and a commitment to continuously improving the capabilities of the organization through mentorship, coaching and evangelization.

What you'll do:

• Interface with team members across one or more domains, executives and stakeholders across the business to provide context, direction setting and technical guidance.
• Collaboratively contribute to and/or author high level designs and partner with key leaders to ensure strategic alignment.
• Serve as lead engineer for major initiatives, working across teams to develop and implement low level designs.
• Facilitate quick-turnaround solutions to address urgent business needs, striking the right balance between delivery speed, scalability, and reliability.
• Collaborate with Product & Engineering leadership to help shape the AI strategy.
• Assess technology options to establish fit for purpose and make selections to optimize ROI for the business.
• Build scalable solutions and systems that are secure, cost-effective and performant at very large scale.
• Deep understanding of and experience with RAG pipelines, MCP, AI agents, multimodal LLMs, prompt orchestration, LLM telemetry and inspection, etc.
• Upskill the organization by evangelizing technologies and identifying opportunities for experimentation and education.

Who are you:

• 5+ years of coding experience in one or more server-side languages (Python, GoLang, Java, etc)
• Education: Preferred minimum Bachelor's degree in CS, EE, SW, CE, MIS; or equivalent experience
• Proven experience architecting and building AI/ML systems, especially in production environments dealing with structured and unstructured data
• Experience building product solutions with LLMs and GenAI technologies
• Experience working with product data pipelines and familiarity with e-commerce taxonomies, schemas, is highly preferred
• Familiarity with modern AI infrastructure (e.g., vector databases, model orchestration tools, inference frameworks, cloud-native ML workflows) is preferred
• Hands-on leadership experience with cross-functional teams – engineering, product, design, data science, driving both vision and execution.
• Expertise in cloud platforms (AWS, GCP, or Azure), API architecture, and modern MLOps practices.
• Solid experience with SQL, in-memory storage and similar data storage solutions
• Familiarity with Angular, React and other similar Frontend frameworks

Work where you thrive:

For candidates based in the Austin or Atlanta metro area, the position follows a hybrid work model with three days per week in the office, balancing focused individual work with meaningful in-person collaboration.

Compensation transparency:

The national base salary range for this role is posted above in this job post. Final compensation will be determined based on factors such as relevant experience, skills, qualifications and geographic location. We also consider internal equity to help ensure fair and consistent pay practices across our teams.

Inclusion and belonging:

At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.

Protect yourself against hiring scams:

Commerce does not offer jobs to individuals who do not go through our formal hiring process. Commerce will never require payment of recruitment fees from candidates; request personally identifiable information through unsanctioned websites or applications; attempt to solicit money from you as part of the hiring process or as part of an employment offer; or solicit money to complete visa requirements as part of a job offer. If you receive unsolicited offers of employment from Commerce, we urge you to be extremely cautious and avoid engaging or responding.