Benefits Admin

About the Job

Our client is seeking a detail-oriented, knowledgeable, and proactive Benefits Admin to manage and oversee employee benefits programs while providing core Human Resources support across the organization. In this role, you will serve as the primary subject matter expert for all health, welfare, and retirement programs, ensuring plans are administered accurately, remain fully compliant with statutory regulations, and drive employee engagement and retention.

Working closely with employees, HR team members, brokers, and external benefit carriers, you will play a pivotal role in streamlining open enrollment, auditing plan billing, delivering seamless onboarding experiences, and supporting strategic HR initiatives.

Responsibilities

Benefits Administration & Total Rewards

• Administer and manage end-to-end employee benefit programs, including medical, dental, vision, life insurance, disability, FSA/HSA, wellness initiatives, retirement plans (401(k)/403(b)), and voluntary benefits.
• Serve as the primary point of contact for employee inquiries regarding benefit offerings, coverage details, claims, and enrollment support.
• Coordinate benefit enrollments, status changes, qualifying life events, and terminations within the HRIS and directly with insurance providers.
• Conduct new hire benefit orientations and lead the execution of annual open enrollment across the organization.
• Reconcile monthly benefit carrier invoices, ensuring timely, accurate payments, correct payroll deductions, and clean financial record-keeping.
• Maintain up-to-date benefits documentation, plan summary documents, and employee communication materials.
• Collaborate with brokers, carriers, and vendors to resolve complex claim issues, assist with annual renewals, and analyze benefit metrics to support cost control and strategic planning.

General HR Support and Compliance

• Assist with full employee lifecycle workflows, including onboarding, onboarding, documentation compliance, and record maintenance in the HRIS.
• Support leave of absence administration, including FMLA, state-specific leave programs (e.g., FAMLI), and company-sponsored leave types.
• Monitor legislative and regulatory changes impacting employee benefits (e.g., ACA, HIPAA, COBRA, FAMLI, FMLA) to ensure strict company compliance.
• Contribute to core HR projects, including policy updates, compliance audits, and employee engagement initiatives.
• Respond to routine employee questions regarding general HR policies, procedures, and workplace standards.

Essential Functions

• Maintain strict confidentiality when handling sensitive employee records, personal health information (PHI), and compensation details.
• Analyze benefit data, invoices, and deduction logs with a high degree of precision and attention to detail.
• Prioritize competing deadlines and operational tasks effectively in a fact-paced environment.
• Communicate clearly, empathetically, and professionally across all levels of the organization and with external vendor partners.
• Work independently with sound judgment while staying closely aligned with HR guild and legal requirements.

Skills and Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field (or equivalent professional experience).
• 2-4 years of experience in benefits administration and general HR functions.
• Solid knowledge of employee benefits laws, statutory leave mandates, and regulatory compliance requirements.
• High proficiency in HRIS platform and Microsoft Office Suite (Excel, Word, Outlook).
• Exceptional organizational, time-management, and communication skills.
• Demonstrated discretion and trustworthy judgment when handling confidential matters.

Preferred Qualifications

• Hands-on experience with HRIS platforms, with Paycom preferred.
• Professional HR or Benefits certifications (e.g., CEBS, PHR, or SHRM-CP).

Job Location & Details

• Location: Greater Colorado Springs Area, Colorado (CO)
• Salary Range: $70,000 - $75,000 USD