Customer Insights Analyst
Capacity
Capacity, an AI-powered startup, seeks a Speech Analytics Analyst to partner with customers and translate conversations into actionable insights for care, sales, quality, and marketing. You will configure and optimize the speech analytics platform to drive measurable improvements in customer experiences. You will build dashboards, validate data quality, and create compelling stories from analyses. The role emphasizes curiosity, strong communication, and teamwork with product engineers and #J-18808-Ljbffr
Vacancy posted 2 days ago
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