Travel Manager
Reser's Fine Foods, Inc.
Reser’s Fine Foods - Corporate offices 15570 SW Jenkins Rd Beaverton, OR 97006, USA Description Benefits and Culture We offer a competitive compensation and benefits package designed to help employees live a healthier life, build rewarding careers and save for the future. Reser’s offers choices whenever possible, because we recognize the diverse and ever changing needs of our employees. Full-time employee benefits include medical, dental, vision, AD&D, life, 401(k) with discretionary match, wellness programs, paid time off, company paid holidays and a variety of voluntary benefit options. We strive to be your Employer of Choice. As one of our five cornerstones, this means that we go all-out to create an environment that shows we are committed to investing in employee growth and creating a culture of belonging where employees want to build a lasting career. Visit our website to learn more about our competitive benefit programs - Principle Duties and Responsibilities
- Delivers prompt responses to voicemail and email requests.
- Books American Express and Delta Skybonus Award travel as directed.
- Offers expertise in complete meeting and event planning.
- Provides group air, ground and hotel arrangements at both on-site at facilities and off-site venues.
- Adheres to current travel policies and procedures set forth by the company. This includes following the approval process as required and attaching proper billing codes.
- Processes voids, refunds, complex ticketing and exchanges.
- Manages unused and partially used ticket file towards future travel.
- Facilitates reporting between travel providers and Reser’s accounting team.
- Negotiates contracts and rates resulting in savings on cars, hotels and airlines.
- Set-ups and utilizes direct bill hotels when appropriate.
- Identifies potential issues before they occur and take steps to avoid and/or resolve them.
- Builds and maintains a successful team partnership with the Travel Agency Host that includes frequent communication.
- Arranges for in-office back up from the agency to cover vacation, or if necessary off-site coverage for sick days.
- Assists and arranges personal travel for company employees and their families as time allows or refers to specialized travel agency partner.
- High School Diploma or equivalent is required.
- Extensive knowledge of the GDS reservation system. Ability to navigate web-based travel sites and the Internet for research and information.
- Ability to read, define, and apply the airline tariffs and fare rules
- Able to work in a fast-paced environment, capable of prioritizing, multi-tasking and handle high volume effectively.
- Maintain strict confidentiality of travel information as directed.
- Ability to work autonomously and independently, combined with creative problem-solving skills.
- Demonstrate a strong sense of urgency while maintaining exemplary detail accuracy under pressure.
- Maintain a highly professional attitude and personal presentation in all verbal and written communications.
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