HVAC Warranty Technician

Job Description

Job Description

HVAC Warranty Technician needed ASAP at RUSSO Bros, in East Hanover, NJ !
Make $75000-$95000K + annually!

About Russo Bros & Co
Join a company with over 70 years of trusted service in Northern New Jersey! At Russo Bros. & Co. Plumbing, Heating & Air Conditioning, we believe in teamwork, integrity, and helping our employees build lasting, successful careers in the home services industry.

Why Join Us:

• Weekly Pay!
• Free Uniforms and company-provided tools
• 401(k) Match & Health Benefits (Medical, Dental, Vision)
• Short & Long-Term Disability + Company Paid Life Insurance
• Paid Time Off (PTO) & Paid Holidays
• Employee Assistance Program (EAP)
• Ongoing Training and Career Development
• Keys to your own take-home truck, fuel card and EZ- Pass

What you'll do:
Essential Job Functions of a Warranty / Maintenance HVAC Tech:

• Conduct warranty-related HVAC installations and repairs according to manufacturer specifications and company standards.
• Perform troubleshooting and diagnostic assessments to identify and resolve issues with installed HVAC systems.
• Repair or replace defective HVAC components and parts under warranty, ensuring proper functionality, water efficiency, and code compliance.
• Document all work performed, including detailed records of parts used, labor hours, diagnostic findings, and customer interactions.
• Communicate effectively with customers to explain warranty coverage, repair processes, findings, and preventive maintenance recommendations.
• Coordinate with dispatch, warehouse, and other team members to ensure timely completion of warranty-related service calls.
• Maintain a clean and organized work area, including company vehicles, tools, and equipment.
• Adhere to all local HVAC codes, safety protocols, and company policies.
• Provide professional, high-quality customer service while representing the company in customers’ homes.

What we are looking for:

• Proven experience as a HVAC Service technician, Residential experience, with a focus on warranty-related service work preferred.
• Minimum 3 years + in Residential HVAC service and installation experience.
• Quality-focused HVAC Service expert with exceptional customer service skills.
• Ability to lift up to 50 lbs and work in confined spaces, crawlspaces, or varying weather conditions.
• Strong knowledge of residential HVAC and Boiler systems and troubleshooting techniques.
• Proficiency in reading technical manuals, plumbing schematics, and blueprints.
• Excellent communication and interpersonal skills, with the ability to interact professionally with customers and coworkers.
• Detail-oriented with a focus on accuracy and precision in all tasks.
• Ability to work independently and as part of a team in a fast-paced environment.
• Ability to travel to customer sites as needed.

Disclaimer:
The above job description is not intended as, nor should it be construed as exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this job.

EOE