Quality Assurance Specialist

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Quality Assurance Specialist within PNC’s C&IB organization, you will be based in Dallas, TX or Pittsburgh, PA. The Quality Assurance Specialist is an early career individual contributor responsible for supporting automation-first quality engineering across application delivery. This role builds foundational capability in test design, execution, defect analysis, and service-level validation while helping teams validate changes earlier and more consistently within modern delivery practices. Key Responsibilities Design, develop, and execute functional and integration test cases aligned to requirements and user journeys. Contribute to test automation under guidance using approved frameworks, tools, and coding practices. Participate in sprint activities including planning, backlog refinement, execution, and defect triage. Log defects with clear reproduction steps, evidence, and impact context. Support API, service, and workflow validation across assigned applications. Assist with test data setup and execution environment readiness as needed. Collaborate with developers to improve testability and early validation. Success Measures Timely and accurate execution of assigned validation activities. Clear, actionable, and well-documented defect reporting. Steady contribution to automated test coverage and execution reliability. Earlier detection of defects that reduces downstream rework. Qualifications Typically 1-5 years of experience in Quality Engineering, SDET, or Software Engineering. Foundational knowledge of automation, scripting, and test execution practices. Familiarity with Agile delivery, SDLC concepts, and defect lifecycle management. Ability to work collaboratively in a fast-paced engineering environment. Preferred Skills Analytical Thinking Automation Controls Testing Corporate Governance Quality Assurance (QA) Quality Support Software Testing Test Case Development Usability Testing Competencies Accuracy and Attention to Detail Analytical Thinking Influencing Process Management Products and Services Software Development Life Cycle Software Quality Assurance And Testing Technical Documentation Management Work Experience Roles at this level typically require a university / college degree, with 2+ years of relevant professional experience. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. Education Bachelor’s Degree required. No additional certifications or licenses are required. Benefits Medical, prescription drug, dental, and vision coverage with a Health Savings Account option. Employee and spouse/child life insurance. Short and long-term disability protection. 401(k) with PNC match, pension and stock purchase plans. Dependent care reimbursement account; backup child/elder care; adoption, surrogacy, and doula reimbursement. Educational assistance, including select programs fully paid. Robust wellness program with financial incentives. Paid time off: maternity and/or parental leave; up to 11 paid holidays; 9 occasional absence days; 15-25 vacation days depending on career level. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. #J-18808-Ljbffr