Customer Program Manager

Job Description The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams. This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales. The CPM ensures that customer commitments — including project milestones, engineering samples, and volume ramps — are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment. Renesas Electronics, a leading global semiconductor company, is rapidly scaling its AI-focused power delivery business. Products include high-performance digital power VRMs, multiphase controllers, Smart Power Stages (SPS), Vertical Power Stages (SPS with integrated capacitors and multiple silicon die), Power Towers (power modules integrating multiple SPS-equivalents with capacitors and inductors), and power MOSFETs. Key Responsibilities End-to-End Program Execution: Own the successful execution of assigned customer programs. Understand and manage customer project scope, schedules, milestones, and deliverables. Align internal development timelines with customer expectations. Identify program risks and drive mitigation plans proactively. Lead regular internal and customer-facing program reviews. Volume Ramp & Supply Coordination: Understand customer forecast and volume ramp requirements. Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness. Monitor ramp execution and elevate constraints early. Ensure alignment between customer demand and supply capabilities. Engineering Samples & NPI Management: Manage planning, forecasting, and delivery of engineering samples. Track requested ship dates, lead times, and build status. Drive cross-functional coordination to meet sample commitments. Ensure proper governance through NPI planning gates and readiness reviews. Cross-Functional Leadership & Governance: Act as a single point of program coordination across Product Line Management, Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales. Establish execution dashboards and KPIs. Provide transparent status updates on schedule, quality, supply, and risks. Escalate critical issues with data-driven recommendations. Qualifications Bachelor’s degree in Engineering, Business, or related field. 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets. Strong understanding of NPI processes, supply chain operations, and volume ramp execution. Experience managing complex, high-visibility customer programs. Proven ability to lead cross-functional teams without direct authority. Excellent communication, organization, and executive presentation skills. Strong analytical mindset with ability to create structured execution dashboards. Additional Information Renesas is an embedded semiconductor solution provider driven by its Purpose “To Make Our Lives Easier”. As the industry’s leading expert in embedded processing with unmatched quality and system-level know-how, we have evolved to provide scalable and comprehensive semiconductor solutions for automotive, industrial, infrastructure, and IoT industries based on the broadest product portfolio, including High Performance Computing, Embedded Processing, Analog & Connectivity, and Power. With a diverse team of over 22,000 professionals in more than 30 countries, we continue to expand our boundaries to offer enhanced user experiences through digitalization and usher into a new era of innovation. We design and develop sustainable, power-efficient solutions today that help people and communities thrive tomorrow, “To Make Our Lives Easier.” At Renesas, you can: Launch and advance your career in technical and business roles across four Product Groups and various corporate functions. You will have the opportunities to explore our hardware and software capabilities and try new things. Make a real impact by developing innovative products and solutions to meet our global customers' evolving needs and help make people’s lives easier, safe and secure. Maximize your performance and wellbeing in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource Groups, will help you excel from the first day. Are you ready to own your success and make your mark? Join Renesas. Shape Your Future with Us . Renesas Electronics is an equal opportunity and affirmative action employer, committed to celebrating diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by federal, state or local law. For more information, read our Diversity & Inclusion Statement. Renesas Electronics deals with dual-use technology that is subject to U.S. export controls regulations. Under these regulations it may be necessary for Renesas to obtain U.S. government export license prior to release of technology to certain persons. The decision whether or not to file or pursue an export license application is at the sole discretion of Renesas. #J-18808-Ljbffr