Guest Experience Director - Quality and Resolution Leader
$115k - $135kAbercrombie & Kent USA, LLC
Abercrombie & Kent USA, LLC is looking for a Guest Relations and Quality Assurance Lead in Downers Grove, IL. This hybrid role is responsible for managing the guest relations team, ensuring satisfaction and quality in service delivery. Applicants should have over 10 years of experience in customer service and quality assurance, along with strong leadership and analytical skills. Benefits include competitive insurance options and a salary range of $115,000 – $135,000. #J-18808-Ljbffr Abercrombie & Kent USA, LLC
$106k - $150k
Zurn Elkay Water Solutions is seeking a Quality Manager for the Drinking Water Business Unit in Downers Grove, IL. This role involves... ...product delivery. The ideal candidate has over 10 years of experience in quality systems and a strong background in APQP and Lean Six...Suggested- ...Summary The Regional Customer Experience Supervisor is responsible... ..., customer engagement quality, and operational consistency... ...Reporting directly to the Regional Director, this role partners closely... ...education, and conflict resolution. Technical Skills Development...SuggestedWork experience placementWork at office
- ...staffing transitions.2. Cross-Functional Leadership and Problem Resolution (30%)Own the internal problem-solving process for complex... ...market strategy.QualificationsRequiredMinimum of 5-7 years of experience in account management, client service, or sales support within...Suggested
- ...agents and policyholders, and collaborating with various stakeholders to ensure successful claim resolutions. The ideal candidate will possess 10 years of relevant experience, strong analytical skills, and excellent communication abilities. Competitive salary and...SuggestedRemote jobFlexible hours
$115k - $140k
...Corporation (NYSE: RRX) is a global leader in engineered power... ...with Operations, Procurement, Quality, Engineering, Customer Service... ...Minimum 8 years of relevant experience in manufacturing, supply chain... ...teams, driving complex problem resolution, and presenting over to...SuggestedHourly payPermanent employmentContract workTemporary workWorldwideFlexible hours- ...Quality Manager III - BU Quality System The Company Zurn Elkay... ...ingenuity, and exceptional customer experience. Our commitment to our... ...IL (preferred) Reports to: Director - DW Product Engineering, Compliance... ...to effective root cause resolution Lead and support APQP...Worldwide
$17 - $27.75 per hour
...41. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous... ...and deliver an exceptional customer experience Serves as a Brand Ambassador... ...business goals Provides HR and conflict resolution support to team and in district in absence...Minimum wageShift work$35 - $40 per hour
...Overview Immediate need for a talented Quality Manager II . This is a 01+ months Contract... ...of food industry quality plant/systems experience with demonstrated achievement in Quality... ...food processing. Facilitate and/or direct resolution to issues as it relates to food safety...Contract workLocal areaImmediate start- M. A. Mortenson Company is looking for a Senior Quality Manager in Itasca, IL. The successful candidate will oversee the quality system... ...and excellence throughout. With over seven years of experience in the construction industry, you will lead quality control initiatives...
- ...seeking a manufacturing supervisor to lead a team focused on quality and safety in production. The role is responsible for monitoring... ...Bachelor’s degree in Engineering and 3-5 years of supervisory experience, ideally in a metal machining environment. A competitive...
- ...Carpentersville, Illinois. As an RGM, you will play a crucial role in ensuring operational excellence and creating a memorable Guest experience, leading your team by example and fostering a positive environment. Your responsibilities will include onboarding new team...
$20 per hour
...interactions, in addition to second level customer care resolution. He/she acts as a subject matter expert by providing... ...Care Team Lead is instrumental in enhancing the customer experience by providing high quality service at every interaction and ensuring customer inquiries...Work at officeFlexible hoursAfternoon shift$115k
...setting a new standard for quality sterilization in the United... ...as escalation point for OR Directors, SPD leaders, and Vendors Monitor daily... ...analysis and improvement plans Experience in SPD, perioperative... ...negotiating, and conflict resolution skills. Stuff happens, and...Remote work$80k - $110k
..., Purchasing, Shipping, and Quality to ensure customer requirements... ...and help coordinate timely resolution across departments. Support... ...on improving customer experience, reducing errors, improving... ...performance. Partner with the Director of Customer Success to identify...Full timeTemporary workFlexible hoursNight shift$84.28k - $113.42k
...organization's Stroke Program. You will lead multidisciplinary efforts to provide high-quality stroke care. The ideal candidate should have at least five years of clinical experience, preferably in a multidisciplinary healthcare setting. This full-time role offers competitive...Full time$175k - $250k
...Your Job The Global Mobility Leader is responsible for leading the strategy, execution, and continuous... ..., systems) to improve efficiency and customer experience Establish and monitor success metrics (e.g., service quality, response times, accuracy) to ensure...RelocationRelocation packageFlexible hours- ...Global Mobility Leader At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Additionally, everyone has individual...
- Smashburger 1742 Oakbrook is hiring a Guest Service Expert who will create great experiences for guests by greeting them with a positive attitude, taking accurate orders, and maintaining a clean dining area. Ideal candidates are at least 16 years old, with strong communication...Flexible hours
- ...Gartner, Forrester and IDC as a category leader in the marketplace. Learn more at... ...leader with vast field and practitioner experience in the industry, a record of success leading... ...communication skills (persuasion, conflict resolution, conciseness, diplomacy, negotiation)...Full timeLocal areaRemote work
- ...As a Market Leader, you will be responsible for leading the overall performance and outbound... ...for creating exceptional customer experiences. Business Health Demonstrates a business... ...image at the retail level in order to drive quality traffic and awareness to our sales...Work at officeLocal areaWeekend workAfternoon shift
- ...Home Helpers Home Care, we provide high-quality, dependable care that allows older adults... ...a Client Care Manager to own the client experience from start of care through ongoing... ...escalations from identification through resolution Take accountability for client satisfaction...Hourly payWork at office
$73.61k - $99.59k
...Hill, IL, US, 60403 Segment: Quality & Regulatory Rich’s, also known... ...4billion, Rich’s is a global leader with a focus on everything... ...necessary records regarding the resolution. May meet with vendors,... ...objectives. Knowledge, Skills, and Experience BA/BS degree in Biology, Food...Hourly payLocal areaShift work- Velvet Taco is looking for a Shift Leader in Naperville, IL who will manage team members and ensure a great dining experience for our guests. The ideal candidate will have at least 2 years of supervisory experience in a restaurant, be able to handle stressful situations...Shift work
- ...relationship management with day‑to‑day partnership to drive usage and satisfaction across hundreds of users. Requirements 5+ years of experience in Customer Success, Implementation, or Enterprise Account Management within a SaaS environment. Proven success managing complex...Work at office
- ...lead front desk operations. Responsibilities include managing the registration and checkout process, supervising staff, and ensuring guest satisfaction through excellent customer relations. The ideal candidate must possess strong communication skills, leadership capacity...Night shift
$64k - $80k
...providing the highest level of quality service and ensuring... ...assist in shaping the client experience for this segment. Act as a liaison... ...see the issue through prompt resolution. Work closely with the quality... ...to serve as a thought leader, influencer, and successful people...Temporary workWork at officeFlexible hours$64k - $80k
...providing the highest level of quality service, ensuring excellent... ...and excellent client delivery experience. A high level of... ...management; follow up and support to resolution. Work closely with Quality to... ...ability to serve as thought leader, influencer and successful people...Temporary workWork at officeFlexible hours- ...-owned and operated stores. As a Market Leader you are a part of this family and critical... ...for talent, operations, customer/brand experience and overall profitability in a market... ...reports directly to the Sr. Divisional Director or VP of Sales. Why you'll want to join...Local areaHome officeFlexible hoursShift work
$16 per hour
...pay rate for Team Jeni's part-time Team Leaders is $16.00/hour with the opportunity to earn... ...-world business and entrepreneurship experience Work in an environment oriented around... ...Receive competitive compensation Qualities of Team Leaders: Exhibit passion for...Hourly payPart timeShift workNight shiftWeekend work$72k - $141k
...evaluation surveys, and coordinates claim quality reviews, to monitor effective client... ...agents, brokers and/or clients to facilitate resolution for all pertinent claim service issues... ...software and programming. Education and Experience Bachelor's degree or equivalent work...Work experience placementWork at office
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Experience Director - Quality and Resolution Leader. Be the first to apply!
- disability team leader Downers Grove, IL
- team coordinator Downers Grove, IL
- healthcare team leader Downers Grove, IL
- team leader production Downers Grove, IL
- site leader Downers Grove, IL
- manufacturing team lead Downers Grove, IL
- compliance team leader Downers Grove, IL
- IT team lead Downers Grove, IL
- member team lead Downers Grove, IL
- school leader Downers Grove, IL


