Client Services Representative

Job Description

Veterinary Receptionist - Full-Time or Part-Time


We are looking for someone to join our team of dedicated individuals who are passionate about providing exceptional care to our patients and outstanding service to their families.


Martin Downs Animal Hospital is seeking a full-time or part-time Veterinary Receptionist for our busy practice in Palm City.


Pay is based on experience. Veterinary experience is strongly preferred.


The ideal candidate must possess excellent written and verbal communication skills. Responsibilities include, but are not limited to:

• Scheduling appointments and surgeries
• Preparing and maintaining medical records
• Documenting medical histories
• Answering a multi-line phone system
• Processing financial transactions
• Filling prescription medications
• Maintaining the reception area and exam rooms
• Providing exceptional customer service to our clients and patients

The ability to multitask in a fast-paced environment is essential to this position.


Position Requirements:

• Saturday rotation required (we are closed on Sundays)
• Reliable transportation
• Strong communication and organizational skills
• A positive, team-oriented attitude

Benefits & Perks

• Competitive pay based on experience
• Health insurance available for full-time employees
• Employee discounts for your personal pets
• Uniform allowance
• Paid holidays
• Supportive team environment with a strong belief in maintaining a healthy work-life balance

Our Culture

• Detail-oriented - quality and precision focused
• People-oriented - supportive and fairness focused
• Committed to teamwork, compassion, and excellent patient care

Job Types: Full-time, Part-time

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid time off
• Referral program
• Vision insurance

Experience:

• Veterinary: 1 year (Required)

Shift availability:

• Day Shift (Preferred)

Ability to Commute:

• Palm City, FL 34990 (Required)

Work Location: In person

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:

- We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com


- We may also contact you via text message from an identified NVA representative for recruiting-related communication


- All job opportunities and applications are hosted on our official careers site: careers.nva.com


- There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at View email address on click.appcast.io. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.