Specialist, Inflight Training Operations and Delivery

Inflight Training Operations Specialist

This job is a member of the Inflight Training team. Responsible for overseeing the daily Inflight Training Operation at both FSU and the Flight Academy which includes training programs for Flight Attendants for Continuing Qualification training, aircraft line training as well and Leave of Absence Requalification training. Also responsible for daily instructor team briefings and managing the many facets of our training operations.

Leads and manages the daily operational delivery of Inflight Training

Frontline point of contact for FAs attending training programs

Conducts daily shift briefings with team

Manages daily staffing and coordination with the Training Scheduling Team

Manages operational disruptions and off schedule operations around training

Conducts daily checks on all training devices

Provides strategic operational input with Inflight Training Leadership

Maintains and oversees the Instructor Evaluator Handbook

Works closely with all team members in a positive and professional manner

Ability to work some weekends and evenings throughout the month

Minimum Qualifications:

Bachelor's degree or equivalent training/experience

Preferred Qualifications:

Knowledge of RES, DECS, and LMS

Current Flight Attendant qualifications

Prior instructor experience

Knowledge of the roles and responsibilities of the Inflight Training Delivery Team

Knowledge of flight attendant legalities and contractual obligations for scheduling removals, adjustments and unexpected operational situations

Skills, Licenses & Certifications:

Knowledge of MicroSoft Office to include Word, Excel, and Outlook

Strong work ethic and integrity

Ability to lead and resolve conflicts within the daily operation

Ability to support Inflight Training initiatives

Ability to problem solve and strong logic skills

Critical thinking skills

Ability to multi-task

Excellent conflict management and resolution skills

Ability to follow through and complete projects

Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.

Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.

Wellness Programs: We want you to be the best version of yourself that's why our wellness programs provide you with all the right tools, resources and support you need.

401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.

Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

Cities: Fort Worth - TX

Requisition ID: 88464