Slot Ambassador- Graveyard-Silver Legacy

Slot Service Supervisor

To provide courteous and positive service to all guests. To maintain a good working relationship with all slot personnel. To keep machines in operational order. Supervise the Slot Service Ambassadors during their shift while working as a Dual Rate Supervisor with the capability to motivate both players and Slot Service Ambassadors. To be flexible with the ability to work any shift when needed.

To give change and break down bills. To take care of all Slot Player's service needs. To be a source of information about all property events, promotions, entertainment, restaurants, and other facilities. To openly converse with and build relationships with players and other Slot Service Ambassadors. To sign up players for club cards. To clear bill validator jams and make minor adjustments and repairs to machine. To clear ticket jams and refill paper in machines. To be able to answer players questions on machine payouts etc. To replace burned machine bulbs, loose machine buttons etc. To safeguard slot assets assigned under their control. To perform other job duties as assigned. Exemplify our core values, family style service, our mission and vision. Exemplify our DEI (diversity, equity, inclusion) culture. Perform other job-related duties as assigned.

One year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience. Must be able to obtain and maintain a Nevada Gaming License. Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Ability to calculate figures through addition, subtraction, multiplication and division on whole numbers, fractions and decimal amounts. Ability to work well with large amounts of cash. Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; hear and talk. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, risk of electrical shock, and vibration. The noise level in the work environment is usually loud. Will work with slot machines on a daily basis. Must be 21 years old or older. Knowledge of casino operations.

Guest Service (Internal/External) Standards: Employee is required to meet and deliver our core values, service standards, and family style service.

Performance Requirements: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.

Job Identification 86444. Job Category Casino. Job Schedule Full time. Locations The Row (On-site).