Clinic Care Coordinator

Functions to serve as an advocate, educator and coordinator of services for at-risk patients. JOB SUMMARY/PURPOSE Functions to serve as an advocate, educator and coordinator of services for at-risk patients. DEPARTMENT DESCRIPTION Samaritan Treatment and Recovery Services provide a continuum of substance abuse services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. One (1) of the following required: Bachelor's degree in a health related field and one (1) year experience in a healthcare setting. Associate degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant and two (2) years’ experience in a healthcare setting. Three (3) years experience in a healthcare setting and two (2) years professional customer service experience. Healthcare Provider Level BLS required within 90 days of hire. Certification or Registration as a Medical Assistant preferred. Experience in the following preferred: Outpatient, ambulatory care and/or community healthcare. Care coordination. A primary care related setting. Chronic conditions. Electronic medical information systems. Bilingual preferred. KNOWLEDGE/SKILLS/ABILITIES Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients. Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations. Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a nonjudgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) (11 - 33% of the time) Summary Occasionally JOB SUMMARY/PURPOSE Functions to serve as an advocate, educator and coordinator of services for at-risk patients. DEPARTMENT DESCRIPTION Samaritan Treatment and Recovery Services provide a continuum of substance abuse services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. One (1) of the following required: Bachelor's degree in a health related field and one (1) year experience in a healthcare setting. Associate degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant and two (2) years’ experience in a healthcare setting. Three (3) years experience in a healthcare setting and two (2) years professional customer service experience. Healthcare Provider Level BLS required within 90 days of hire. Certification or Registration as a Medical Assistant preferred. Experience in the following preferred: Outpatient, ambulatory care and/or community healthcare. Care coordination. A primary care related setting. Chronic conditions. Electronic medical information systems. Bilingual preferred. KNOWLEDGE/SKILLS/ABILITIES Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients. Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations. Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a nonjudgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) (11 - 33% of the time) Frequently JOB SUMMARY/PURPOSE Functions to serve as an advocate, educator and coordinator of services for at-risk patients. DEPARTMENT DESCRIPTION Samaritan Treatment and Recovery Services provide a continuum of substance abuse services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. One (1) of the following required: Bachelor's degree in a health related field and one (1) year experience in a healthcare setting. Associate degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant and two (2) years’ experience in a healthcare setting. Three (3) years experience in a healthcare setting and two (2) years professional customer service experience. Healthcare Provider Level BLS required within 90 days of hire. Certification or Registration as a Medical Assistant preferred. Experience in the following preferred: Outpatient, ambulatory care and/or community healthcare. Care coordination. A primary care related setting. Chronic conditions. Electronic medical information systems. Bilingual preferred. KNOWLEDGE/SKILLS/ABILITIES Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients. Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations. Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a nonjudgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) (11 - 33% of the time) Continually JOB SUMMARY/PURPOSE Functions to serve as an advocate, educator and coordinator of services for at-risk patients. DEPARTMENT DESCRIPTION Samaritan Treatment and Recovery Services provide a continuum of substance abuse services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. One (1) of the following required: Bachelor's degree in a health related field and one (1) year experience in a healthcare setting. Associate degree or successful completion of a technical program, plus a Registered or Certified Medical Assistant and two (2) years’ experience in a healthcare setting. Three (3) years experience in a healthcare setting and two (2) years professional customer service experience. Healthcare Provider Level BLS required within 90 days of hire. Certification or Registration as a Medical Assistant preferred. Experience in the following preferred: Outpatient, ambulatory care and/or community healthcare. Care coordination. A primary care related setting. Chronic conditions. Electronic medical information systems. Bilingual preferred. KNOWLEDGE/SKILLS/ABILITIES Patient Care - Possess the skills and knowledge needed to assist and care for others. Ability to recognize symptoms, drug properties and interactions, treatments, and preventive health-care measures within scope of practice. Adaptability/Flexibility - Ability to respond quickly and appropriately to situations that may arise with high risk or diverse patient populations. Ability to adjust actions in relation to others and adapt to offer best possible care to patients. Communication - Effective written and oral communication skills to explain complex issues, exchange information between team members, and tactfully discuss issues. Ability to perform group presentations and listen to and understand complex information and ideas. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Medical Terminology - Knowledge of medical records, procedures and terminology. Ability to read, interpret, and apply policies, procedures, laws, and regulations. Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a nonjudgmental attitude towards persons of differing standards, values, lifestyles, and ages. PHYSICAL DEMANDS Rarely (1 - 10% of the time) (11 - 33% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 40 - 60 Lbs LIFT (Knee to chest: 24"-54") 20 - 40 Lbs PULL (0-20 pounds force)

CLIMB - STAIRS

LIFT (Floor to Waist: 0"-36") 0 - 20 Lbs LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs LIFT (Waist to Eye: up to 54") 0 - 20 Lbs LIFT (Overhead: 54" and above) 0 - 20 Lbs SQUAT Repetitive KNEEL (on knees) REACH - Upward SIT

WALK - LEVEL SURFACE

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs SQUAT Static (hold >30 sec) ROTATE TRUNK Sitting ROTATE TRUNK Standing

FINGER DEXTERITY

PINCH Fingers CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds MANUAL DEXTERITY Hands/wrists

STAND

BEND FORWARD at waist REACH - Forward GRASP Hand/Fist PUSH (0-20 pounds force) PUSH (20-40 pounds force) PUSH (40-60 pounds force) PUSH (60 or more pounds force) #J-18808-Ljbffr Samaritan Health Services