Concierge / Front Desk Check in / Customer Service

Serra Chevrolet Toyota of Saginaw

Milwaukee, WI

Concierge / Front Desk Check In

Greeting customers promptly

Obtaining customer and vehicle information

Clearly reporting all vehicle symptoms as described by the customer

Determining and recommending needed maintenance based on age, mileage and history of vehicle

Prepare a complete and accurate estimate of cost for labor and parts

Establish follow up time

Monitor the progress of each vehicle throughout the day, and updating customers frequently

Verifying that the final invoice reconciles with the work performed on the repair order

Explaining all completed work and charges to customers

Requirements:

Customer Service experience

Team Player

Toyota experience is a PLUS!

Positive attitude

High volume mentality

Apply

Vacancy posted 4 days ago

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