Program Specialist

The Best Experience Company

Our tagline is "The Best Experience Company." More than just a set of words, it represents the essence of who we are at Springs Window Fashions. As North America's premier window covering company, we're committed to creating the Best Experience for our associates, consumers and end users, business partners, and communities. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities. So, if you're excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!

As a Program Specialist, you will play a foundational role in supporting the company's retail sales and operations. Your analytical mindset, attention to detail, and ability to coordinate across teams will help drive success within the Springs Sales Enablement team. With innovative product offerings, continued sales growth, and expansion into new markets, Springs Window Fashions offers meaningful opportunities for professional development and career advancement. The Program Specialist role is an excellent entry point for building a career at Springs.

In this role, you will support product rollouts, internal and external communications, retail merchandising tracking, data analysis, and the distribution of accurate information. Key responsibilities include:

• Support external product rollouts with Field Sales Representatives and retail accounts, while partnering internally with Retail Program Managers.
• Review merchandising, marketing materials, and communications to ensure accuracy and consistency.
• Coordinate cross-functional activities to improve processes related to merchandising, promotions, pricing, and other retail initiatives.
• Provide clear, timely communication to sales teams and customers to support successful execution of initiatives.
• Develop and maintain planogram tracking processes to ensure accuracy, completeness, and visibility.
• Organize mailings across Retail teams to support successful in-market execution.
• Conduct monthly and quarterly competitive shop and online tile placement analyses across retail accounts.
• Manage online marketing assets, including room scene images, product swatch images, and content within customer configurators.
• Coordinate internal administrative processes, including maintaining account profile documentation, cross-reference tables, and sales coordination presentation materials.
• Support special projects, including serving as project manager for merchandising development initiatives.

Setting the bar so high means our work is never done. Springs Window Fashions offers incredible opportunities to develop the skills you'll need to be successful in a fast-paced consumer products company. You'll also be provided with several perks and benefits as a member of the Springs team:

• Regular interaction with multiple functional areas and with others at all levels within the organization, from production to senior leadership
• Great career growth opportunities - Springs is an organization with a commitment to professional development
• Corporate Bonus Program
• Competitive, employee-focused benefit programs including a generous 401(k) match, tuition reimbursement, comprehensive medical plans, employee discount program covering a variety of goods and services
• Newly renovated corporate headquarters (including on-site fitness center)
• Exposure to other roles and functions within SWF
• Employee Referral Program - $750 - $1500 bonus or additional PTO days per eligible referral
• Paid on-the-job training; in-depth product knowledge sessions via online courses, live online classes, and live sessions in store

What We're Looking For

• 1+ years of work experience required
• Associates degree required, Bachelor's degree is preferred
• Ability to communicate effectively and professionally, both written and verbal
• Motivated and reliable hard worker
• Proficient Microsoft Office - Intermediate to Advanced Excel skills
• Strong organizational and follow-through skills
• Project Management experience preferred

How We Work to Deliver a Best Experience: Our Cultural Behaviors

• Empowerment – We trust our people.
• Ownership – We take 100% responsibility for our roles, actions, and results.
• Leadership – We all lead by example and talk direct with respect (DWR).
• One Team – We are One Springs Team.
• Customer First – We consider our customers' needs before every decision.
• Continuous Innovation – We are constantly learning, innovating, and improving.
• Speed – We define priorities and operate with a sense of urgency and agility.