Collections Specialist

Job Description

Job Description

We are looking for a detail-oriented Collections Specialist to support accounts receivable activities for a long-term contract opportunity based in Pasadena, Texas. This position focuses on business-to-business collections within a commercial environment and will work closely with customers and internal teams to help maintain timely payment activity and accurate account records. The ideal candidate brings experience in collections for construction or industrial clients and is comfortable managing vendor-related updates while working within rental management systems.

Responsibilities:
• Contact business customers regarding outstanding balances and follow up consistently to secure timely payment.
• Review customer accounts, investigate past-due invoices, and resolve billing or payment discrepancies in coordination with internal teams.
• Maintain accurate notes, collection status updates, and supporting documentation within account records and system tools.
• Process vendor maintenance activities and ensure related information is current, complete, and properly documented.
• Work within rental management software to monitor account activity, update records, and support day-to-day collections workflows.
• Communicate professionally with customers to negotiate payment arrangements and reduce delinquent balances.
• Partner with billing, credit, and operations teams to address account issues that may delay collections.
• Prepare routine reports on collection efforts, aging trends, and account status for management review.• Previous experience in B2B or commercial collections is required.
• Background in credit, billing, and collection processes within a detail-oriented business setting.
• Experience supporting customers in construction, industrial, or related sectors is strongly preferred.
• Ability to manage a high volume of collection activity while maintaining accuracy and clear communication.
• Familiarity with rental management systems or similar business software.
• Strong written and verbal communication skills for customer follow-up and internal coordination.
• Proficiency in reviewing account details, tracking payment activity, and documenting collection actions clearly.