Project Manager I

Role Description

The Project Manager is responsible for initiating, planning, executing, monitoring and controlling, and closing CSI internal, departmental, and customer‑facing projects for both new and existing customers. This role holds overall accountability for the successful delivery of assigned projects. The Project Manager typically manages one or more smaller‑scoped or less complex projects. Assigned projects are often internal and/or repeatable in nature.

• Initiation
  • Drive effective handoff from the project sponsor
  • Conduct and facilitate project kick‑off meetings
• Planning
  • Review standard project plans and refine them as needed based on project complexity, risk, and impact
  • Ensure all required project roles are assigned and understood by the team
  • Review key project plan highlights with the customer
  • Discuss critical success factors and gain customer alignment and commitment
• Execution
  • Establish initial project setup and governance
  • Communicate regularly with project teams to ensure progress remains on track
  • Proactively identify, track, and manage project issues and risks
• Monitoring & Controlling
  • Regularly review project plans and performance indicators to assess status
  • Monitor time reporting to ensure work performed aligns with project plans
  • Lead recurring internal and external status meetings
  • Provide clear, timely written project status reports
  • Escalate risks and issues in a proactive and disciplined manner when project health is jeopardized
• Closing
  • Facilitate post‑project review meetings to capture lessons learned
  • Execute project surveys to gather customer feedback and assess overall satisfaction
• Other Responsibilities
  • Contribute to the ongoing improvement of project methodologies, processes, and documentation
  • Perform other duties as assigned

Qualifications

• Minimum of 2 years of experience managing multiple project engagements
• Ability to manage multiple workstreams and stakeholders effectively
• Education or job knowledge equivalent to a college or university undergraduate degree

Benefits

• Competitive salary
• Eligibility for incentive awards based on both individual and business performance
• Comprehensive range of benefits

Company Description

As a forward-thinking software provider, Computer Services, Inc. (CSI) helps community and regional financial institutions solve their customers’ needs through open and flexible technologies. In addition to its award-winning core banking platform, these include the latest in lending, digital banking, payments, financial crime prevention and cybersecurity. Building on its 60-year track record of personalized service, CSI is shaping the future of banking and empowering its customers to rival their competition.