Assistant General Manager

Copart Inc. a technology leader and the premier online vehicle auction platform globally with over 200 facilities located across the world Copart links vehicle sellers to more than 750000 buyers in over 190 countries. We believe in providing an unmatched experience every day and everywhere driven by our people processes and technology.

Reports To: General Manager (GM)

Position Summary

The Assistant General Manager will play a pivotal role in supporting the General Manager in executing the facilitys comprehensive Planning Organizing Leading and Controlling (P-O-L-C) functions. This position is essential in managing critical aspects of the P-O-L-C framework to drive the facility and its staff toward achieving ambitious budget goals maximizing revenue and enhancing customer satisfaction. With an in-depth understanding of Coparts policies and practices the Assistant General Manager will deliver impactful hands-on support to the team fostering a dynamic customer-first culture. By providing creative and innovative solutions to address customers needs this role will not only uphold but elevate the companys standards for policy quality and service positioning the facility for unparalleled success.
Collaborate with the General Manager to manage facility operations staff performance and financial accountability including monthly review of P&L statements for accuracy and improvement opportunities.
Support hiring training and development of team members in alignment with company guidelines and performance expectations.
Ensure daily operations run smoothly resolving employee and customer issues professionally and efficiently
Assist in facility audits and enforce compliance with internal policies as well as county state EPA and OSHA regulations.
Foster strong relationships with customers members and sellers to drive satisfaction and loyalty.
Monitor and lead staff performance using company metrics to achieve operational goals.
Provide clear direction coaching and feedback to team members to ensure accountability alignment and foster positive employee relations.
Champion a customer-first culture by delivering innovative high-quality service in line with Copart standards.
Excel in working effectively in both office and outdoor environments across diverse climates and weather conditions.
Extensive travel will be an integral part of the role necessitating flexibility and adaptability
Perform additional responsibilities as assigned by the General Manager.

Required Skills & Experience
A minimum of two years experience in a managerial role within logistics distribution or operations is highly desirable.
A four-year college degree military experience or relevant work background is preferred and valued.
A proven track record of driving operational excellence and consistently meeting corporate objectives in a leadership capacity is essential.
Robust leadership experience and a proven ability to inspire and guide teams are crucial.
Exceptional problem-solving abilities to navigate complex challenges are a must.
Strong analytical skills for interpreting and forecasting financial budgets are required to support strategic decision-making.
Demonstrated capability to develop recommend and implement innovative plans for continuous process improvement.
Outstanding interpersonal skills are essential for effective collaboration and relationship-building.
Superior written and verbal communication skills are required to convey ideas and information clearly and persuasively.
Proven customer relations skills and experience to enhance client interactions and satisfaction are vital.
Proficiency in all areas of Microsoft Office Suite is necessary for effective task management and reporting.
Bilingual skills are an asset that can enhance team dynamics and client engagement.
Reliable transportation is a requirement to facilitate mobility.
A willingness to relocate for promotional opportunities is essential for career advancement.

Salary Range: $77557 - $87241

Benefits Summary:

Medical/Dental/Vision

401k plus a company match

ESPP - Employee Stock Purchase Plan

EAP - Employee Assistance Program (no cost to you)

Vacation & Sick pay

Paid Company Holidays

Life and AD&D Insurance

Discounts

Along with many other employee benefits.

At Copart we are focused on harnessing the power of diversity inclusion and collaboration. By embracing diverse perspectives we open doors to innovation and unleash the full potential of our team. We are dedicated to fostering a workplace where everyone feels appreciated included and inspired to grow and contribute meaningfully.

Required Experience:

Director