Banquet Houseman

Join The Bartolotta Catering & Events Team

Be part of creating unforgettable experiences at some of Milwaukee's most iconic event venues. This position supports catering and event operations across our premier venues, including Discovery World, The Grain Exchange, and the Italian Community Center. Team members in this role may work at any of these locations based on business needs, event schedules, and staffing requirements. If you thrive in a fast-paced hospitality environment and enjoy delivering exceptional service for weddings, corporate events, galas, and special occasions, we'd love to hear from you.

Fast-paced and full of actionthat's banquet life! As part of the Set-Up team, you'll prepare event spaces, set tables, and make sure everything is in place for our guests. If you like keeping things moving and being part of creating unforgettable events, this is the role for you.

We look for people who have what we call a "hospitality heart," characterized by a commitment to providing excellence, a passion for taking care of our guests, and a "can-do" attitude. We're a family-run business, and we consider our team members part of The Bartolotta Restaurants family.

The Bartolotta Restaurants is a nationally recognized restaurant and catering organization co-founded by restaurateur Joe Bartolotta and his brother, two-time James Beard Award-winning Chef Paul Bartolotta. Since 1993, The Bartolotta Restaurants has grown to become the premier culinary brand in the Greater Milwaukee region, offering first-class service and cuisine across a portfolio of 18 one-of-a-kind restaurants and catering facilities. As a forward-thinking and respected company, we also give back to our community through Care-a-lotta, a charitable program that supports numerous nonprofit organizations throughout Milwaukee.

At The Bartolotta Restaurants, we are committed to excellence in every aspect of our business, from the products we source to the food and service we deliver every day in our restaurants and catering venues. Our greatest asset in our company is our team members because, without them, we wouldn't be in business.

We offer a comprehensive benefits package designed to support our team members both personally and professionally, including:

• Medical, Prescription, Dental, and Vision Insurance (Full Time Only)
• Company-Paid Life Insurance (Full Time Only)
• Supplemental Life Insurance (Full Time Only)
• Company-Paid Short- and Long-Term Disability (Full Time Only)
• Supplemental Accident and Critical Illness Insurance
• Supplemental Hospital Insurance
• Employee Assistance Program (EAP)
• LegalShield and IDShield Protection
• Pet Insurance
• 401(k) Savings Plan
• Flexible Spending Account (FSA)
• Health Savings Account (HSA)
• Complimentary Workday Family Meal
• Dining Discounts at Bartolotta Fine Dining Locations
• Discounted Discovery World Passes
• Discounted Fiserv Forum Tickets

In addition to these benefits, you will have the opportunity to work alongside world-class mentors who provide hands-on training and development opportunities to support your career growth. If you have a passion for excellence and hospitality, we would love to welcome you to our team.

As a member of the Bartolotta Catering Team, the Houseman day-to-day responsibilities will vary based on the needs of the business but will include a range of areas outlined below.

Duties and Responsibilities

• Set-up and take down of Banquet Rooms according to function specifications.
• Confer with guests and clients to determine event requirements.
• Assist in transporting heavy materials such as staging, tables, and chairs to the event space.
• Check and appropriately adjust temperature and lights and ensure electric hookups are working.
• Ensure the cleanliness and maintenance of the areas during and after events.

Additional Qualifications

• Strong verbal communication and interpersonal skills.
• Ability to communicate effectively with guests, kitchen staff, managers, bartenders, and support staff.
• Ability to remain calm and professional under pressure.
• Strong attention to detail and accuracy.
• Ability to manage multiple tasks and service priorities simultaneously.
• Strong time management skills in a high-volume environment.
• Professional, polished, and service-oriented demeanor.
• Maintains professional appearance and grooming standards at all times.
• Demonstrates reliability, punctuality, and accountability.
• Ability to work effectively within a fast, team-oriented environment.
• Availability to work a flexible schedule, including evenings, weekends, and holidays, based on business needs.

Typical Physical Demands

• Ability to stand and walk for extended periods of time, often for the duration of a full shift.
• Capability to lift, carry items weighing up to 50 pounds.
• Frequent bending, reaching, twisting, and kneeling to provide service and set up or clear tables.
• Manual dexterity to handle glassware, flatware, and small service items with precision and care.
• Ability to work in a fast-paced environment while maintaining composure and attention to detail.
• Clear verbal communication skills to effectively interact with guests and team members in a busy dining room.
• Capability to navigate crowded spaces safely and efficiently.
• Tolerance for varying temperatures, including warm dining rooms and proximity to kitchen areas.

Position dictates working in a fast-paced environment and subject to irregular hours including late nights, early mornings, weekends, and holidays.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.